Utente ospite
4 febbraio 2024
Last time there I gave them the benefit of the doubt. This time however, nothing had changed, it was horrible! Three vertical blinds were missing in the suite, Air conditioner not working properly and no paperwork to show how to fix; No menu for restaurant - had to go down to reception to get them to print one off for me; no towels provided on second day,
Spa Bath was unserviceable as pain in bath was flaking; mattress on the bed appeared to have collapsed on one side and made sleeping on it very uncomfortable; Had a meal in our room on the first night (Caesar Salad); this was terrible and the parmasan cheese was cheap tin cheese and hard as a brick.
When we checked out we attempted to pay with cash. This they refused stating that the motel was cashless. They then charged me a surcharge for using a card. RIP OFF!
They have seen the last of me. Recommend that all should avoid the Abbey Beach Resort. It is very second rate and the service and facilities are shocking.
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