L7 Haeundae

Nice room, friendly customer service especially near to a lot of attractions place. Recommend for 1st traveler in BUSAN but actual room will be difference from the picture please don’t expect it. So hopefully request more updated photo of the room.

Rude and arrogant staff that spoiled everything Be careful on the picture of swimming pool package We arrived late at 10pm and was received well by the first young colleague, but once we were confused by the on site pool package that was not elaborated in current booking, another male staff printed oout a long T & C list and said that they had so many guests from Trip.com and it should be our fault not reading in details.We asked for possible additional charge and he teased on us for our intention to pay for W17000 on one session one person for using the pool. He even requested us to leave and cancel the booking immediately at that late timeslot , and happy to deal with it if we were not satisfied. His facial expression and gesture were all rude and did not carry any professional manner as a Frontline staff. I couldn't help after a long day trip with family , and nearly collapsed, and could only go back to the room assigned simply for a good bath and sleep. I still stayed for two days because the hardware is good, only this staff was unacceptable. Compared to the price we have paid, there are many other better choice nearby, with good full seaview and spacious room setting in another hotel. We did it, the next day

It was great staying there. Good location and well-cleaned room.

It’s so nice hotel

酒店地理位置超好，過條馬路就是海雲台海灘，旁邊就是最熱鬧的那條商業街，好吃的都步行能到。房間乾淨整潔，有空氣凈化器，還有自助放行李和自助退房，i人友好了，定的房間可以看到海，如圖。整體都很好很推薦，下次還會選擇住這裏

해운대 호텔 중 가장 최신 호텔이었는데, 앞으로 출장 조건만 충족하면 L7 이용할 것 같아요! 루프탑 수영장 이용못한게 후회될정도로 뷰도 좋고 여행간 것 같은 기분을 낼 수 있었어요! 보통 호텔에서 체크인 층 라운지를 이용하는 경우가 적은데, 편안한 느낌에 1층 편의점에서 마실 것 사서 라운지에 앉아 여유를 즐겼답니다