Hotel in zona The Rock, Bury

I stayed just one night at this hotel. The location is really lovely and I was met by a friendly receptionist upon arrival. I chose a small double room and whilst the actual size of the room was adequate, the rest of it was in need of a major refurbishment. Admittedly, my room wasn't expensive compared to the others, but that shouldn't mean it should be of a less clean standard. The bathroom was quite grubby, with a very rusted wire rack ,which quite frankly should be removed, and the corners of the bath and shower screen were just black and desperately need replacing. The room walls were scuffed and marked and quite a bit of grime in the corner near the luggage holder, and the bottom of the dressing table was dirty and they were spill marks as you opened the drawers. The carpet had also seen better days. In all fairness, I should have reported these issues to reception straight away, but I had to be somewhere and just thought, maybe it was because of the price? But on reflection, like I say, that shouldn't really excuse these issues. On returning later, I realised that the walls were paper thin , now obviously, I'm not holding the hotel responsible for noisy guests, but I've never experienced such thin walls, that I can hear the person in the next room coughing and their general conversation! I didn't use the bar or restaurant so cannot comment on those. So, overall I was disappointed, and do really feel that a complete overhaul is needed.

I remember visiting the Last Drop Village when I was little and I was enchanted by it. For my friend's 40th birthday I was struggling to find a place that could accommodate a room for three and also treatments for three people. (All other spas were only willing to book in multiples of 2). We got an incredible deal on the room, bed, breakfast and use of the spa. The village is still as sweet as I remember. The hotel and spa were so wonderful when I needed to change the date - it was no trouble at all. We checked in and out online which really suited us. The meal in the Courtyard was absolutely stunning. We had the braised rib/beef cheek and the salmon. The sticky toffee pudding was recommended and didn't disappoint and neither did the cheese board. The other highlight was the Thermal Suite and Outdoor Hydrotherapy Pool. I could have stayed there for hours! The three of us had different treatments and all were wonderful and bespoke to us. I had the ”Be Grounded” from Shaista which was so good I just wanted to be left to fall asleep straight after it. I didn't want it to end. The room was spacious - with a double and a single bed right opposite the spa entrance. We had looked forward to this weekend for such a long time and it really didn't disappoint. Thank you so much Last Drop. A lovely memory for us three friends.

Check in easy, lady on reception extremely helpful and polite. Observations Room 8 - doorknob and lock could do with replacing, a good tug and it could probably have come off in the hand. The bed is a small double and the mattress is a cheap one. Why hotels are not all using firm memory foam mattresses is beyond me. Quality of sleep is the most important thing when away. Thankfully only had one night here as my back would have not put up with another. Pillows (qty 3) were flat and provided little or no support and had to ask for another one which was provided but no better. No telephone to call reception even though the card in the room with information on tells you about phone. Fire escape picture not in a immediate location to see and when we did find it - it was not for that room!!! No plug in the sink. Only 1 bath and 1 hand towel provided for both of us. Had to ask for another set. Shower was ok when you eventually got hot water (had to run the shower for a good 10 minutes before any hot water ran through) - the shower was rusty and the tray that you put your shower things on had been broken off which left sharp exposed edges which could cause injury. Breakfast was nice but no alternatives were offered if you didn't want mushrooms (an additional item should be offered instead). Plenty of juice and drinks available along with cereals. Now I am no snob by any means and it should not matter how much or how little you pay for your room, you should get value for money. You should be able to have a restful nights sleep but this wasn't the case for us. I mentioned this to the chap on check out and he stated he would let the owners know. Before we left, a visit to the toilets was had, the ladies - well i have never been to a bathroom where you have to squeeze into the cubicle as they are that small that they hit the toilet!! On the back of the door was an advert stating it was the best hotel to hold a wedding etc and my first reaction was really???? Sadly I would not use this hotel again.

L'hotel era molto pulito e moderno. Il personale era eccezionalmente professionale ma anche molto vicino, amichevole e informativo della zona locale.

Abbiamo prenotato due camere con un letto matrimoniale e un letto unico in entrambi, ma quando siamo arrivati ci sono stati detto che la prenotazione era per due camere con una doppia in ciascuno, perché avevamo figli anche non era il miglior hotel soddisfatto era grande ma spogliato il viaggio

Brilliant stay at the Boat and Horses !! Extremely clean room , a huge cosy bed , tea , coffee , biscuits and even hot chocolate supplied each day and such lovely welcoming staff - especially Dale on reception ! Canal view family room was excellent- very roomy and no noise at all ! Restaurant attached to the hotel for a great hearty breakfast that was included in price and lunch and dinner if needed with a great selection of food !! Would I stay again - absolutely!! 10/10

Lovely staff and the location was easy to get to Manchester City centre or the Trafford centre on the tram.

E'molto vicino all'ospite, sette minuti L'hotel è pulito Non ci sono molti tipi di colazione La stanza è abbastanza lunga, lo spazio è buono Il parcheggio è gratuito, molto grande In generale, buono