Dovecliff Hall Hotel

很滿意，下次還願意住這，推薦

We liked this hotel and the gardens. We arrived after a late booking not knowing what to expect. Parking is free in front of the hotel with plenty of room to park your car. The lady at the reception was not very helpful and curt and unfriendly. We saw her again the next morning and he demeanour was the same, not the professional behaviour you expect.. There is a very nice garden with lovely old trees around the hotel you can walk in for some time. We talked to the gardener who seemed friendly and seems to need more help with this very large and beautiful garden. We stayed in the annex not in the manor itself. The room was a bit tired but very large with a good large bed with fresh linen, the mattress was too soft to my liking. The bathroom had a bath with no separate shower. There was a dark mould between the bathtub and the tiles which you wouldn’t expect in a good hotel. The breakfast was excellent with a choice between continental or hot English food, served by a very cheerful lady. So some of the experience was very good and other less to our liking. I hope the new management can improve the bathrooms and rooms then it will be a delightful hotel again.

I have been here twice now, but unfortunately will not go back after my second visit. Negatives: Staff young and inexperienced. Not enough to show us to our tables - bit of a queue and wait for welcome drink. Fillet steak was very hard and unpleasant - I suspect it had been pre-cooked and reheated. Entertainment deafening, so we couldn't hear each other. Tables had 1 x popper each, nothing else, no atmosphere. Positives: Manager attentive and helpful. Lovely setting. Courses served in quick succession. Very good desert course.