Burnley

In primo luogo, abbiamo trascorso molte notti in locande premier su e giù per il paese per molti anni, quindi abbiamo molta esperienza su di loro. Questo è stato probabilmente il peggiore. La camera era un po' sporca, puzzava di umidità, le pareti erano macchiate. Abbiamo portato altri membri della nostra famiglia perché abbiamo sempre avuto buone esperienze, ma possiamo dire con certezza che non torneranno nelle locande premier. La sera siamo tornati a bere qualcosa nel beefeater alle 10 ma ci hanno detto che avevano chiuso. Questo nonostante gli orari di apertura pubblicizzati fino alle 11 e in precedenza avevo controllato per sentirmi dire alle 10.30. Ho chiesto se potevamo avere da bere solo per sentirci dire che le casse erano chiuse, quindi no. Ciò significava che il nostro gruppo di 10 persone era tutto a letto per le 22:15. Non bene! Uno del nostro gruppo è dovuto andare in un garage per prendere da bere ai propri figli poiché il distributore automatico non aveva una buona scelta. La colazione era orribile. Se hai aspettato la pancetta, le salsicce erano tutte finite. Il cibo usciva alla grande, nessuno di noi è riuscito a fare una colazione completa. Il tostapane era rotto così come la macchina del caffè. I piatti erano costantemente in esaurimento. Sembrava che ci fossero solo circa 4 persone lì, che stavano lavorando sodo. Non sono sicuro se hanno avuto una malattia del personale o se hanno bisogno di assumere di più, ma è sicuramente necessario risolverlo. Siamo stati al Premier Inn London e Windsor alcuni mesi fa e la differenza tra questi e Burnley era gesso e formaggio. Il fatto che fossimo a letto per 10 anni ha rovinato completamente la nostra esperienza. Gli amici hanno soggiornato all'omorod b&b in fondo alla strada per 1/2 del prezzo ed era molto meglio.

A one night stay. I like staying at a Prem. As you know what to expect. Decent size room, comfy bed and a good bathroom. Last night did not disapoint. The breakfast however was different. The Brewers Fayre, was no where near the same standard as Prem restaurants. Do not close your restaurants.

Reception staff was lovely it was nice and quiet the hotel overall was lovely it was a normal premier Inn I would definitely go back for sure.

A nice hotel that is situated in a very pleasant location on the edge of town.There are a couple of lovely parks in the vicinity which were nice for a walk. The hotel is fairly close to the motorway, and also near to the town centre and football ground.It was a decent enough place to stay without being spectacular,though the price was fantastic.

I really liked it friendly staff, big rooms, quiet location, very short walk to town and next to a very nice park to walk around, I had my breakfast in the pub next door that worked really well and was very tasty, Also the free parking was a big plus to,

Great welcome from PRIYA at reception . You were extremely helpful as were were going to a wedding the next day and not familiar with the area.. thank you so much we really appreciated your help and friendliness . It does make a difference to receive help like you give

This is the worst experience I have had at a premier inn. The noise made by the worn out staircase was the start of the issue closely followed by the maintenance work that started at 7am outside our room window. The good night guarantee is a lie. Having raised the issue with reception I was told to contact guest relations, they told me that I don’t tell reception quickly enough for the guarantee… I guess I should have not tried to sleep there!

We had a lovely time at Premier Inn Burnley, very warm welcome and smooth check in by Priya , he made sure thay we have all the information and my kids wowed with chocolates by him. Clean room and all the amenities were avaliable for us to use, the pub next door was a treat, free car park and the hotel is close to local attractions. Thanks for the great service.

Another great stay at the Burnley Premier Inn. It’s not the most modern hotel in the chain, but the rooms are quiet and comfortable. The hotel is only a short walk to Turf Moor and so is popular with people going to the football. There is on site parking as well. Ultimately what makes the hotel great is its staff. They are top class and invariably friendly and helpful - same at the adjacent Brewers Fayre.