Bayou Lagoon Park Resort

When I'm arrived, there's a lot of free parking. So i like about it. What I don't like is about swimming pool. I thought there's an outdoor or private swimming pool for adults only. But when I'm asking about swimming pool, all staff said the same thing that the swimming pool is within waterpark that need to pay RM29 for entrance. A bit disappointed because when I'm make a booking, I thought there's a free swimming pool but it was not One more things, Bayou Lagoon Park Resort need to update some photos each of different rooms. Not all rooms use the same photo. Rooms not same as given photos. About cleanliness, I'm sorry. There's scratch on the floor and there's a stain of blood on bed. ☹️

- Ada wifi connected tapi no internet - Call reception lepas 12malam xde org angkat - Xde free pool. Kalau nak mandi pool kena beli tiket waterpark - Ambil apartment 3 bilik tapi dining table 4 seater - Hot shower pecah - 1st time check in, card x function. Kena pegi balik reception blok sebelah - TV channel x clear TQ

Room was rundown, bathtub was shaky, no warm water for shower, no toothbrush provided. On our second day there was a cockroach in the bathroom. We called the front desk to ask for insecticide and they said they would send someone. The staff took a very long time to come to our room, and he brought a broom and pan. He tried to get the cockroach with the broom but couldn’t. We asked where the insecticide was and he said in the office and so we sent him back to get it. Again after a very long and anxious time another staff came back to the room with mosquito spray which had no effect on the cockroach whatsoever. But the staff picked up the cockroach and threw in outside the room while it was still alive. Only plus point is aircon was good.