Utente ospite
19 gennaio 2025
I recently stayed at pebbles resort for three nights, and overall, it was a good experience.
Here’s my detailed feedback:
Positives:
1. Breakfast: The breakfast was really nice with a good variety of options to start the day right.
2. Jacuzzi and Indoor Pool: Both were clean and well-maintained, making for a relaxing experience.
3. Room Quality: The room was warm, clean, and comfortable—ideal for a relaxing stay.
4. Staff: The staff were friendly, helpful, and always ready to assist with any queries.
5. Value for Money: I booked through Trip.com and got an excellent deal for three nights, including access to amenities and breakfast, which added great value to the stay.
Negatives:
1. Indoor Pool Roof: Unfortunately, there was mold on the roof area above the indoor pool. This looked unhygienic and could potentially be a health concern for guests with allergies or asthma.
2. Noise Disturbance: The noise from guests in the surrounding rooms was a major issue. People were talking loudly in the corridors at midnight on multiple occasions, disrupting my sleep.
3. Missing Room Amenities: The room lacked certain basic amenities such as bathrobes, shampoo, an iron, still water, and a properly functioning TV. The TV was outdated, had no internet connection, and only a few channels in foreign languages.
Overall Impression:
While the stay was enjoyable thanks to the friendly staff, good breakfast, and clean amenities, there are areas for improvement. The management should address the mold issue in the pool area, enforce better noise control, and provide essential amenities in the rooms to enhance guest satisfaction.
I would recommend this resort for the price and comfort but with a few reservations about the points mentioned.
Traduci