The grounds are very nice and remind one of a time long past when a motel/hotel was a place to enjoy the outdoors as well. Thus, the child-friendly trails, statues, pools, etc. The indoor areas are nicely and neatly renovated without the paint spills and partial wipe-ups so commonly seen around Panama. The free breakfast was generous with several options for various tastes and appetites. Meals had menu items that varied widely in price and complexity. Our food was enjoyable and the service professional. The downside was the WiFi. While Panama has fiber-optic almost everywhere including this property and much more rural areas, there were issues. There were a significant number of access points but the ones for which guest passwords were available were weak (usually one bar). What worked in the morning, often would not by evening. Toward the weekend, none had any internet connection. Hotel staff said "its [national provider's] problem." By the second day of no internet, the front desk was telling guests "I don't know if there is a manager available and cannot give you a number to call." That was more frustrating and disappointing to me than the continuing outage. How a large hotel that claims big-name associations can have front desk people claiming to not know even if there is a manager on duty or on call just does not satisfy my expectations. There are much better venues at about the same price in the Volcan area and when we left in frustration, we found one with much less historic feel but which was modern, well-appointed, friendly, and fully functional.
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