Utente ospite
27 settembre 2023
We chose this hotel because it was very budget friendly and close to shopping, transportation, restaurants, and walking distance to sites of interest - specifically the Recoleta Cemetary. What we loved about this hotel is the room size, the kitchen space, access to coin laundry (this was a big one!), the roof top pool patio, and the cleanliness. Some things we weren't so pleased with was the noise from the echoing hallways - you could hear guests getting off the elevators and entering their rooms, the internet connection was very poor, the sauna was closed, the gym was always locked, and the pool hadn't been cleaned. I understand that most guests would not swim in the fall and winter months, but coming from a colder climate, I was very interested in taking a dip, however it looked like it should have been drained rather than left to sit and collect bugs and debris. I did however enjoy taking a coffee up there every morning to take in some sun and breathe the cool air. One other item worth mentioning is our key cards deactivated despite not being near our phones at any time. This required security to come up and let us back into our room. On the whole however, we really liked this hotel and would reccomend it to others. The staff are friendly and they were very patient with us as English speakers attempting to communicate in Spanish. Tip: This hotel is a block from the subway station that connects to the major areas of interest, however we were unable to find a place that sells the train cards during our stay and the stations do not accept cash. If you do your research ahead of time and are able to get to the locations that sell the cards, the subway is by far the most affordable way to get around and this hotel is situated close to two prime routes.
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