Vision Apartments Budapest

房間性價比很高。周邊很方便。樓下全部都是各國食物。還有很多亞洲食物。就是前台和住的分開的。行李儘量別寫拿到前台。拿好鑰匙後再拿。然後前台女性服務員態度很一般。男的胖胖的非常好。有問題都幫忙解決。

쇼파베드, 식기구가 너무 더러웠습니다. 그리고 체크인 때 직원은 불친절했습니다. 체크아웃 때 직원은 친절했지만요

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I made a booking on the same day of my planned arrival and informed the owner about my time of arrival asking if this would be a problem or not within a minute (literally). The customer support there couldn't answer the question directly, instead wasted several hours of my time sending me information on how to get in and check in online (which was suprisingly enough, not even available). Even though they knew it wouldn't work right away, they decided they are fully eligible for full reimbursement and refused to cancel the booking

I feel I need to now resort to this review as have had no resolution with the company. Booked a penthouse apartment. Got a standard apartment. Fine, it happens a mix up with the bookings. My fault, NO. Was told I would get back the difference in price between the 2 apartments. Fine, £150 refund, was acceptable to me as there was not another penthouse to offer at time of arrival. Im am now 7 months on and still no refund although I have been assured several times by email that I would get it! Still have the emails! It may not seem a big deal to you but I paid extra for the penthouse as I had a rough year and wanted to treat myself. When I didn’t get it I was disappointed but decided to get on with it as only had 5 days. Your girls in the office who I reported it to as soon as we arrived who, were very apologetic said we would get a refund. Poor after service and actual lies from this company. The emails with excuses about there being a problem with bank transfers etc. DISGUSTING WAY TO TREAT PEOPLE JUST NEEDING A BREAK! On the positive Budapest is a lovely city and the Hungarian people are lovely.