Boutique Hotel Die Swaene

Die Swaene is one of my favorite stays anywhere in the entire world! A true 10* … the best! Our room (35) was gorgeous with canal views. Hotel location is ideal. Quick walk to every thing but on a quiet side street/canal. Slept so well comfie bed. Decent TV. Super clean spacious bathroom with shower/tub. The pool was a delight after walking all day. Breakfast was outstanding! Buffet with lovely choices and they also offered fresh egg options like omelettes, etc. Service everywhere in this hotel was best of the best … from checkin to breakfast to cleaning crew. Brugge was super crazy on May Day (5/1) so we were blessed with such a fabulous place to return to after touring around all day. Also easy to access from train station via #1 or #2 bus.

The hotel is beautiful in a fantastic setting overlooking the canal. Our rooms had a view of the canal and were beautifully furnished with large comfortable beds. Breakfast is amazing and the staff can’t do enough. We made use of the swimming pool and the sauna, which were great after a day of wondering the city. Got great recommendations on restaurants from the reception. Special big thank you to SHEIKKIJE who looks after everybody at breakfast. She does an amazing job and is so friendly and helpful. We had a serious medical emergency in the early hours of the morning and had to run down and ask her to call an ambulance. She was absolutely brilliant. She stayed calm got us the help we needed and made sure we were all okay. Not related to the hotel I know but the ambulance Fire Brigade and all the staff at Bruges hospital were absolutely amazing and looked after my brother who had a serious seizure. He couldn’t have had better treatment anywhere.

Can't say enough about this hotel The location is the best you will find.It is 5 min from city center and there is a group of restaurants less than 2 min from the front door. We were greeted by Marijke who was wonderful. She pointed out the parking lot, gave us umbrellas as it was raining and when we returned, our luggage had been taken to our room. She was patient with directions, even when we got lost and had to ask again. We were always greeted with a smile when we entered the door. Their customer service is excellent! It was unseasonably warm when we were there and Marijke went out and got us a fan for our room. The room itself was gorgeous, it opened to the canal and we could hear the bells. Just close the door, and you don't hear any noise. The breakfast buffet was plentiful and had everything you could ask for. This hotel was the highlight of our trip.

I had a non-refundable reservation at Die Swaene Hotel for 2 nights. But the night before we were scheduled to take our flight to Belgium my mother was rushed to the hospital and I had to be there with her for a few days. I sent an email to the hotel and, even though I had a non-refundable reservation, they were very nice about it and let me cancel without any penalty. That is a sign of a great hotel, operated by very nice people. I will definitely stay here when I re-schedule my visit in the Spring.

The hotel is beautiful, a pleasant rococo style. Very well located in the center of Bruges, in front of the canal. The staff is helpful and kind and we’ve loved to came with our dog. The swimming pool is great by the way. The parking is cheap. We will return with pleasure !

Very friendly welcome. No question was too much for Marijke and colleagues. Nice hotel that fits perfectly within the Bruges atmosphere. Ideal location to explore the city center. Good beds. Breakfast was abundant and guests were regularly asked if they wanted anything else. Very dog friendly hotel too! The car park on the other side of the canal is located near the hotel.