Utente ospite
6 novembre 2024
My partner and I had booked at a different spa hotel in the area and were disappointed enough to leave after the first hour there, in the hope of finding a better alternative. That alternative was the Norfolk Mead, and we are so happy we found it. The staff were friendly and attentive throughout our 2-night stay, the room was clean and well furnished, the music playing around the hotel was excellent and the food on the whole was wonderful. My partner is quite heavily pregnant and has some related dietary requirements, and I have my own, far more annoying dietary requirements, and they adjusted and provided without hesitation. My only complaint would be that the steak wasn't up to our expectations, but we were so happy with everything else that that won't affect my 5 star review. The spa needs its own section. It had been open only 2 months when we arrived, and it had clearly been well thought-out, with money spent in very good places. The herbal steam room, tropical shower, hot tub and cold splash buckets were my highlights. We also each had a massage treatment with Lydia, who was both excellent and lovely to talk to. My partner felt very well cared for in her pregnancy massage, which was a large part of the reason for going to a spa in the first place. All in all a wonderful experience, and we now have another favourite destination for whenever parenthood allows us to slip away! Would definitely recommend.
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