San Mateo on Broadbeach

Our room was on the 7th floor, which had good views of the beach, however these views will be blocked when the 26 floor building on the other side of the road is completed, (this will be a while away, have only started the ground works). Our room double bedroom unit had multiple balcony's. The kitchen was remarkably well stocked for self catering, plenty of knifes, forks etc, bot the 2 or 3 sets you sometimes get. The single glazed unit was fairly quiet, but we did hear people above from time to time, this was probably because some of the floor coverings were a hard surface - tiles. There a an small convenience store a block way, the store was probably a little on the pricey side.

The unit was lovely and clean, bed good, parking secure underneath the building. Pacific Fair curtesy bus and trams close by. A good brisk walk of 20 mins to Broadbeach central. A bit far if not used to that.

Great place to stay. Very clean and tidy, beautiful appartment close to the beach and transport and the staff was so nice, couldn't have asked for a better experiance . I will be staying here again for sure next time we are going to the GC.

A well priced property in a relatively quiet area. Just a five minute walk to the 'G' which allows cheap access to all of the main attractions on the Gold Coast. Two stops and you arrive at Pacific Fair and in the other direction only three stops to the centre of Surfers. The apartments are well appointed but need a bit of a face lift to bring them back to 5 star accommodation. Nevertheless we thoroughly enjoyed our stay and will return.

This is a quite well located but dated apartment building with a pool and a spa, within 2 minutes walk form a nice beach, 5 minutes from a small supermarket a a couple of restaurant, 20 minutes walk from the centre of Broadbeach. That's all the good things about San Mateo. Reception was not open for the whole 7 days we stayed there. The whole apartment is dated. The welcome pack for the entire week contained washing powder for one wash, one use of the dishwasher, and one packet of dishwashing liquid, 2 rolls of toilet paper. Bowles and plates were chipped, towels were not changed. As none of this was mentioned on the website, we were very much surprised. The place charges like a hotel, but does not provide any service. The lounge furniture are dirty, dining chairs are rusty, the bedside tables are aged and worn out, the carpet is torn. Fans were and there was mould on the laundry ceiling, which was sprayed with exit mould when I mentioned it to the manager. The internet provided run out after 2 days, and none of us were playing computer games. The place and service was very disappointing. We paid hotel prices for an accommodation I can only rate at 2.5 stars– never again.

Ocean views. Sandy beach across the road.