Cbh Morritt Hotel and Spa

We have a lovely stay in this hotel. The cleanliness of the room is superb and the staff are very friendly. We will definitely come back

If I could give the room a 0 I would. The overwhelming smell of mould / drains in bedroom was so overpowering we had to sleep with the window open in 3 degree weather!! Such a disappointment! We should have known as when we entered the room the window was already wide open which tells me they are aware of the problem. A hotel that has absolutely lost its shine! The food throughout the stay was nice and actually the only thing I can try to speak positively about! Although hugely overshadowed by the fact every single person was sat with their coat on for the evening meal as it was bitterly cold. I don’t even know where to start with the spa. Rude staff from the beginning to end. We used to LOVE this spa. It has lost all of its uniqueness. Multiple things not working ie steam room was on and available but the door didn’t close properly so not worth your time. Water dispensers around spa not working. The cleanliness throughout was not great. I picked a contact lense out of the hot tub. We were the only people there. Which raises the question as to where this came from. No flip flops / slippers given which meant walking outside in the middle of winter with no shoes on. Massages given to me and my husband were both great so can’t complain with that. The drinks available at the hotel bar are so retro that nobody has seen them available since the 90’s. Could really do with some modernisation. Overall not a good stay and for a so called ‘high end’ establishment if they continue to cost cut in the manor they are without any reinvestment into the hotel I don’t believe they will be around for long.

What a fabulous and friendly hotel to stay. A true gem of hospitality and comfort. We stayed with our dog for 2 nights to visit family in the area and from booking to departure the staff were amazing. There was a lovely dog bed and goody bag in the room for him and it was spotlessly clean . A good selection of teas and coffee and the room was warm and welcoming with fluffy towels and shower gels etc. We dined there twice and the food and service was exceptional on both occasions and the breakfast was generous and delicious. the bar staff were friendly and welcoming The hotel is a true country hotel with lovely walks to enjoy and close to places to visit.