Utente ospite
1 giugno 2023
Where do I start, On arrival we needed a shower, towels were all brown stained which I immediately took to reception and complained only to get another two, At six o'clock we were having a drink in the bar as it was a special occasion for us when a full bus of about 40 Hen party arrived in reception, we jokingly said watch our room be right in the middle of these , and guess what , yes, we were, So from 1am till 3:30am all we had was them up and down the corridors, swearing and shouting , talking in the corridors which felt like they were in our room it was so loud, at one point they were running up and down banging on our door and others I'm sure. I just can't believe we would have been put with a hen party, it's a big hotel and I'm sure they'll have been another room away from then as the hotel wasn't busy. So we paid £169 for dirty towels and to be kept awake all night by a drunken party of women swearing and shouting for nearly three hours .I guess the security guard must have been asleep !!!!!! It's just a pure joke of a hotel Basically if you're going here to get drunk and rowdy with your mates is a perfect place, if you want a lovely peaceful stay PLEASE forget this hotel , I'd have rather stayed in a £30 a night B+B I have the operations managers card from reception and will be expecting an explanation , even the receptionist on the morning we left couldn't believe we'd been given that room with a hen part all around us , there isn't a box for a minus but believe me if there was that's what this hotel would get !!!!!!!!
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