Hotel con colazione inclusa a Virginia Beach

Disappointing isn't quite strong enough of a word. We were excited to try this property as we haven't found a Marriott in Virginia Beach that we liked. The location and rooms looked great on the app and it seemed there were several good dining choices. As a bonus the Tides restaurant advertised a 'pop-up bar' with a Beetlejuice theme that looked really fun. We were really looking forward to it! No one knew anything about a Beetlejuice pop-up bar. It ended up being two seasonal drinks on the menu that had pumpkin puree in them. We had one of those and smoked drink. That was the highlight of our stay. The drinks were tastey and our waitress was the single employee we met that was both friendly and took any interest whatever in serving us. The room was nice and very spacious. It was not what I would call immaculate but it was clean. The view was quite nice, even a partial view. We were not given an upgrade as the rooms were not ready - we did get there before three. There was a fridge, micro, and safe along with a coffeemaker. We had two regular coffees up there which got us going to our next adventure, after hearing our neighbors partying into the night. Sigh. The property does have its own 'private beach' but it's part of the greater beach along the Chesapeake Bay so it is not private. That having been said, it's a pretty beach. There are no lifeguards but it appears to be very shallow quite a ways out. If you love dogs running free, you will love this beach. There were a LOT of dogs out and there is no leash requirement. Big dogs, small dogs, crazy hyper pups, horse-dogs, you had it all. I know a lot of you folks love this, but I don't relish digging my toes into the sand where your dog just peed! Also, some of the owners had no control whatever over their animals. It was not a relaxing walk for us. We got going a bit late (for us) and headed down to 'the Pantry'. This is a lower end, 'M club'. We are supposed to get breakfast as Platinum elite members, but if there is a club, that counts as breakfast. There should be bread and/or bagels, fruit, yogurt, and various snacks. We were told to expect continental breakfast at 7:00. Upon arrival around 8:00, we saw exactly what we had seen the night before, and no breakfast foods out but dry cereal and some yogurt. And to top it off, coffee maker was out of order! My husband managed to find a worker with a cart full of bagels and such, but she promptly disappeared, after telling him the bagels were coming to us. After another wait and trying to empty the grinds and thus fix the coffeemaker ourselves, he approached said worker again and asked to have the coffeemaker set up. She passed the buck to last night's workers and told us it would 35-40 minutes to get the coffee working again. What?! At that point we gave up.

L'hotel è molto pulito, quello che amo più di loro è che hanno il proprio lavanderia ospite molto utile dopo un lungo giorno sulla spiaggia per lavarsi e asciugare i nostri vestiti. La ragazza mi ha dato delle tovaglie in piu' quando mi servivano.

This is a brand new property. So everything was clean and fresh and new. I was very impressed by our stay. The room had standard amenities. The beds were cozy with clean crisp sheets. My daughter and I both loved the shower. It had a fridge and microwave and real plates and cups, silverware too. Had dishwasher as I’m sure some people do stay longer than one night. An interesting space with a curtain divider between sitting/work area and beds. Breakfast was what I expect from Hilton properties. Real plates here too. Angela was wonderful in the morning, she really made our morning. I was enjoying some peace and coffee while the teenager slept, we chatted a minute or two and then both went about our morning, when teenager was awake and hangry and came done for breakfast she remembered us. It’s these little things that make me love staying at Hilton properties. Check in and out was a breeze and while I did speak with a young lady and a young man on our way out I do not remember their names but they were both very friendly. While I don’t get to Virginia often as we only came for a concert if I ever come this way again I will definitely stay here.

The view of the sunrise from the hotel is the best you can ever experience. The room and facilities in the hotel are one of the best you can get in Virginia Beach. Also there have friendly environment with staff showing professionalism with equal treatment irrespective of where the guest is coming from.

The staff were so friendly and made me feel so special. They really take care of airlines crew and it doesn’t go unnoticed by myself or my colleagues. They have started renovating rooms and they are beautiful. The bed was extremely comfortable and grounds are kept very tidy. I really enjoyed my stay here.

This was such a nice hotel, I would definitely stay here again. We had a smooth check-in, and the person working the front desk was friendly and helpful. My room was clean and comfortable and was perfect for business travel. I was only there for one night, so I didn't use the kitchen, but it was fully stocked and would be perfect if you were staying for a longer trip and didn't want to eat out every day. It had a fridge/freezer, sink, microwave, stovetop, and dishwasher, plus plenty of counter space - including a few counter stools. The room also had a big couch, large desk area, a really nice walk-in shower, a closet, and a nice built-in with a countertop that was perfect getting ready. The hotel looked new, so I was surprised when the front desk clerk said it was 4 years old. The finishes were nice, it was well-maintained, and it was clean. The hotel is about half a mile from an area with a lot of shops and restaurants. From friendly staff to the clean and comfortable rooms, I definitely recommend staying at this hotel.

Sono arrivato un'ora e mezza prima del check-in e la mia camera non era ancora pronta. Mi è stato detto che sarei dovuto tornare. Non mi è stato dato l'accesso al garage quindi ho dovuto pagare per parcheggiare la mia auto per aspettare un'ora e mezza. Quando la mia camera era pronta, ho dovuto aspettare in coda alla macchina per 45 minuti solo per fare il check-in perché erano così pieni di backup. Al momento del check-in mi sono state consegnate 2 chiavi della camera e nient'altro. Ho pensato che ci sarebbe stato un pacchetto di benvenuto in camera ma non c'era niente. Quando è arrivata anche l'altra metà del mio gruppo, hanno dovuto aspettare in macchina per 45 minuti. Le piscine erano sporche e avevano maschere per il viso galleggianti. La prima notte l'aria condizionata non funzionava e c'erano 80 gradi nella stanza. Una mattina mi sono avvicinato alla reception alle 9 e ho chiesto alle pulizie di portare nuovi asciugamani e carta igienica in camera perché eravamo fuori, ho anche chiesto se potevano prendere i vecchi asciugamani e la spazzatura che era ordinatamente accatastati in 1 posizione per la rimozione. Mi è stato detto che dovevi richiedere questo servizio con 24 ore di anticipo, ma che avrebbero portato nuovi asciugamani e carta igienica. Sono tornato alle 18:00 per scoprire che non c'erano asciugamani o carta igienica in camera. Quando ho chiamato la reception mi è stato detto ancora una volta che dovevo richiedere questi articoli con 24 ore di anticipo, ma che avrebbero comunque mandato qualcuno. Avevo 4 persone che soggiornavano nella stanza e hanno portato 2 asciugamani, quindi ho dovuto fare un altro viaggio per prendermene altri 2. Quando ho fatto il check-out c'era solo 1 vallet funzionante, quindi ho dovuto aspettare più di un'ora solo per partire. C'erano 2 file di macchine accatastate e il povero ragazzo si stava facendo il culo ma poteva fare solo così tanto. Ero estremamente insoddisfatto del servizio clienti.