UUtente ospiteMy room was not vacuumed during my stay, and some toiletries were missing; I had to repeatedly contact reception for items such as a dental kit.
Although I had booked without breakfast and subsequently paid for it at the hotel, I was still approached by service providers during my meal to inform me that payment was outstanding. This was quite upsetting and embarrassing, particularly as the reception staff did not appear to be coordinating with those providing service.
Would i eat breakfast and not pay??? Like really 😒
PPerma FortunaRwanda is home to five Top 300 luxury hotels, out of these five stars hotels 2 are Top 50 Luxury resorts located outside Kigali. Kigali Marriott along with the other two 5 star hotels in Kigali edged their way into the very exclusive Top 300 hotels Global list. Despite not having the most expensive franchise brand they earned it by the genuine attentive friendliness of the employees (quality + quantity), the street where the hotel is located is beautiful and meticulously clean, safe to walk at anytime. The food at all hotel restaurants is very appetizing even if you are thinspo. The water pressure and quality is perfect both in Shower and Tub, the curtains, linen, robes, and towels are very clean. In Kigali Marriott you feel the permanent undetected presence of a Great person a guardian angel...Whose priority is to keep everything perfect ...this always a good sign of Great Luxury Hotel 👍
If you are fortunate to afford Living in Kigali Marriott while in Rwanda 🇷🇼, do it...You will be welcomed by smiling Anna or of her equallybattentive peers at reception every morning!... If you want anything...anything at all..feel free to ask the conceirge desk and they will eagerly make it happen! The food is tasty as I mentioned this already... I have no photos of unengaged food... Good food triggers impulsive outbursts 😊
UUtente ospiteHello I’m Max . I have stayed at this hotel for two nights from 7/30/25 to 7/31/25. It’s a great place to stay and very clean and convenient from the airport I believe less than 10 mn . The food was good and affordable , the breakfast was included but you don’t have much option. You get it delivered to your room or get it delivered to the restaurant upstairs. The room is spacious. My only complaint that : there is a lot of early morning noise from the hotel staff , I mean so much noise from the staff. Other than that everything else was okay. I will definitely recommend it to anyone in town or visiting Kigali .
UUtente ospiteLe strutture erano buone con una cucina completamente funzionale.
Il personale è sempre stato in grado di aiutare, soprattutto Tina e John.
La posizione è grande e il campo da golf non è lontano.Il supermercato di spa è a circa 10 minuti a piedi dalla strada.
Il design interno dell'hotel appartamento è aggiornato.
Bene complessivo
UUtente ospiteLa posizione più perfetta che si possa trovare a Kigali. Ottimi servizi e strutture. altamente raccomandato!!
Le camere sono di buone dimensioni e anche molto pulite.
Il ristorante sul tetto ha una vista incredibile della città!
Non ho trovato nulla di negativo da dire
UUtente ospiteHotel was near airport but far away from the city. Room was poorly maintained as many appliances were faulty, such as the fan and water heater, which were quickly fixed by the staff. Would not recommend if you want a fuss free stay.
UUtente anonimoIt was so disappointing to be treated by the hotel driver paid for all transportation treating me as if it's a favor to drive me around. Complained to the manager... hope to bring some sense of professionalism in him. Besides everything was ok... unless I had to ask for bathing soap when I need to shower!
Kigali: qual è la tariffa media degli hotel con Colazione?
Kigali: per gli hotel con Colazione, il prezzo medio nei giorni feriali è pari a 161 CAD, mentre quello nei fine settimana (venerdì e sabato) è di 160 CAD.
Kigali: quali sono gli hotel di lusso con Colazione?
Kigali: quali promozioni sugli hotel con Colazione sono disponibili?
Trip.com offre agli utenti vari sconti e promozioni durante tutto il corso dell'anno. Per scoprire le offerte disponibili, vai alla pagina dedicata su Trip.com.