Hotel con colazione inclusa a Broome

Non mi fermerò mai più in questo hotel! Hanno messo insieme due letti singoli per fare un letto doppio e erano ineguali. Il mio partner e io abbiamo avuto il peggior sonno 4 notti che abbiamo mai avuto nella nostra vita. Quando ho preso le mie preoccupazioni al personale il primo giorno mi è stato detto che erano completamente prenotati e non potevo spostarmi. Non mi sono offerto alcuna compensazione o trattamenti complimentari. Il mio partner e io doveva passare un bel paio di gioielli in due letti singoli! Ogni giorno ho dovuto cacciare dopo la pulizia per chiedere nuovi asciugamani e mi è stato detto che la pulizia non era inclusa nel costo della mia stanza. Non ho mai sentito parlare di una cosa del genere in un hotel.

Stayed at this hotel for just under two weeks in September. The rooms were very clean, and the hotel runs a sustainability provision which is great as who needs their room cleaned every day. We were located just outside one of the pools which made a great morning habit to sit and read a book in quiet with the most amazing views. Also had a member of staff come and give fresh cold water and watermelon totally unexpected. The stunning views of the mangroves, close walking distance to the local town, with bus service right outside the door. All the staff were polite and lovely with a special shout out to housekeeping and reception as being very attentive and nothing being too much. Great hotel would definitely recommend and would definitely stay again. The food was great, good value and extremely tasty. Didn't have many breakfasts but what we had was lovely. In the evening we would sometimes choose from the Mangrove bar menu - the pizzas I would say were a highlight and best I have eaten. Not one to take many photos but attached a few - difficult to capture paradise

Questo hotel è in una posizione privilegiata che guarda la baia. La mappa di Tripadviser in questa lista, come visto sul mio computer, mostra la posizione sbagliata. L'hotel è al di sotto della Weld Street, al di là del Bedford Park, con viste illimitate sulla baia di Roebuck. Tutte le caratteristiche locali sono a piedi a distanza, poiché questa posizione è tra la Cina e la Città e la pierre. Matso è vicino e i mercati sono all'altra parte del Sud St. È anche solo a 20 minuti a piedi dall'aeroporto che abbiamo fatto perché abbiamo fatto (solo bagagli) per un volo mattina perché avevamo tempo. Il servizio di mezz'ora vi porta attraverso la Cina e sulla Cable Beach. Il Conti stesso è una meravigliosa miscela di efficienza rilassata. Tutto il personale che abbiamo incontrato è stato qualificato e amichevole. Non c'era alcun problema che non fossero felici di affrontare con successo. Ci siamo divertiti nell'atmosfera del giardino nella zona di cena/bacino/giardino alfresco. È solo rappresentare Broome piuttosto che quello che si potrebbe ottenere da un edificio moderno. Abbiamo avuto due soggiorni e entrambe le camere erano di alta qualità e avevano un soggiorno privato all'aperto, vista sul giardino e sulla piscina. Era molto rilassante. In generale, era un grande luogo per soggiornare a Broome.

Goditi sempre il mio soggiorno qui, un letto e una camera confortevoli, con balcone e un ottimo servizio cordiale?

Some good and bad features about the resort. Disappointing was that the management hasn't taken note of other reviews pointing out the bad state of the bathrooms. Our bathroom had limescale on the glass and the backing of the mirror was deteriorating and there was rotting skirting board. As mentioned by others the towers were only adequate and didn't have any fluff. The pool was lovely but cold and difficult to get into. We enjoyed the grounds we could see native animals in the evening. The staff were patchy only had to talk to 2 staff members one was lovely and the other very rude. It's about a 20 minute walk to the beach so not an ideal position

We enjoyed our stay here and the hotel was nicely located (very near Cable Beach but not too near, and near a nice little corner store which even does lunches) I was surprised that the lifts were not working (not much of an apology on the notices) - and that we hadn't been notified in advance. While we had an offer to help with luggage, many people wouldn’t be able to manage the stairs even with luggage being carried, so I don't know what would happen if they arrived and found there were no lifts! Our room - a pool view room - was spacious and the bed was fine. There’s a big desk and a sofa. The lighting was a bit dim; and all the surfaces were very high - not great for a shorter person. I couldn't even reach the top hanging rail in the wardrobe! On the other hand there was heaps of storage space in both the bathroom and the bedroom. I had forgotten, until glancing just now at another review reporting the same issue, that the toilet bowl was stained; when I reported it the reception person looked at me as though I was mad (no apology - but it was fixed that day!) We liked the pool, but I think for safety the location of the steps within the pool should be made visible from the pool itself. While not heated, the pool temperature was comfortable, despite being 'winter'. We ate in the restaurant one night, and although the ambience was lovely, the choice was limited and the food wasn't great. But it was OK. The breakfast is probably the weakest aspect. The continental breakfast is OK, but with some standard things missing, such as orange juice, and the bread for toast was stale; and you can have a meal cooked to order (but you won't necessarily get what you asked for - and all I got when I commented on an error was a shrug!) The breakfast staff when we were there were offhand and unhelpful, unlike nearly all the other staff at the hotel. I did enjoy seeing the tiny fans rotating above the plates on the buffet! If you eat breakfast outside, beware the birds who will swoop on your food if you are not there. In general we would return, but hope that the breakfast experience improves, and that the room cleaning is supervised (and that the lifts are fixed!) If you are a bit claustrophobic, go for a top floor room, as the copious vegetation, while delightful, obscures the view in front of some of the lower floor rooms overlooking the pool.

Booked it as it was advertised on Qantas Hotels and assumed that meant it had food services and was a hotel as I did not have a car, was on my own and knew Broome was not a place to wander around after dark with lots of restaurants. Arrived early, was told the room would be ready at 12 ish. Was headed to the races. Room was not ready (although others that arrived with me were accommodated). Got ready in a steaming toilet with no air con. No food or mini bar snacks so rushed back to cafe at 4:20 before it was supposed to close at 4:30 to grab something for dinner (no Uber eats in Broome!) and it had shut at 4pm contrary to info supplied at check in. Luckily I grabbed a bag of chips at check in - dinner. Pretty depressing. Especially after coming off a Ponant cruise. The room I was put in was attached to another room via an internal door which was not particularly sound proof. Very poor value for money at $430 per night and so pleased I was only in there one night. Sept was not too hot but watch out if booking in summer as the air con is stuck at 24 C and there are no fly screens so you cannot sleep with fresh air as was warned about local security risks on check in. To keep the door locked at all times. No 24 service. Staff leave at 5pm then you are literally on your own which is not what I thought I had booked (hotel/staff/food/security etc around at all times). It felt like a fancy caravan park surrounded by other less fancy caravan parks.