Utente ospite
23 febbraio 2025
We have been visiting for the past 45 years for various occasions and it used to be an excellent experience, unfortunately the hotel has gone in a totally different direction. It used to exude class, no jeans in the restaurant and gentlemen had to wear jackets, now just smart casual. The recent refurb in my opinion was a retrograde step. The bar downstairs was a focal point, now it is no more than a serving hatch. The upstairs bar is now just a games room, as the hotel is now aiming at families, this did not used to be the case. The spa area looks nice but not for us. I did use the pool but the noise from the amount of children in there was deafening. The food in the restaurant was ok but again not the occasion it was. All the staff are lovely and work very hard. In summary if you have a family then this might be the place for you but unfortunately if you are a couple who have been here before and expecting the same sophisticated experience then you will be disappointed.
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