Hotel in zona KGV Am Bortfelder Stieg e.V., Braunschweig

Truly quiet night and the room was all clean and intact. Breakfast was of excellent choice, fresh and very good quality. The hotel has an open pub on the ground floor accessible from the street and receptionist works also as a bar tender or the other way round. Very polite service. No issues with the parking on the hotel’s courtyard.

L'hotel ha scelto durante il nostro viaggio, tra l'altro per la vicinanza all'autostrada. Non c'è nulla da sentire di questo. Ma le camere sono molto luminose. Una famiglia alta accanto a noi e il silenzio delle porte metalliche sul portico per la sicurezza dei bambini si continua a sentire le camere. Perché non lasciare ogni 2 camere attualmente libere se la posizione è molto bassa? I letti sono anche un po' percorsi e il desinfettante non lascia un odore piacevole nelle camere. Il personale è difficile da trovare come è morto. Self check in con codice desiderato per la porta. Purtroppo non possiamo raccomandare l'hotel.

Marle is very helpful and has a great attitude. The hotel is convenient across from where trains buses depart and the rooms are comfortable. I recommend this property if you’re looking for a solid well run spot

Das Zimmer war gut ausgestattet und das Bett bot ein guten Liegekomfort. Die Größe war für einen Kurzaufenthalt absolut ausreichend. Wir haben uns hier wohlgefühlt und würden es jederzeit wieder wählen.

Bella posizione centrale, camere enormi, fantastica terrazza all'aperto (anche se ha bisogno di un po' di sarchiatura!) Ci siamo davvero goduti le nostre due notti qui. L'unico punto da migliorare sarebbe l'aggiunta della lavatrice, per il resto tutto bene!

Il personale della reception era molto bello e soddisfatto di tutte le mie esigenze durante il mio soggiorno. La struttura della stanza è ben pianificata e con molte superpotenze. Le camere sono molto confortevoli e pulite. Le cuscinetti e il conforto erano perfetti, proprio come essere a casa.

Das Personal ist ausgezeichnet und besonders aufmerksam und freundlich. Das Essen (Abendessen wie auch Frühstück ) waren ausgesprochen gut. ”Sonderwünsche” wurden gerne angenommen und auch umgesetzt. Der Service arbeitet in diesem Hause mit Spaß und Leidenschaft.

We stay at the high-end luxury hotels regularly. When you pay a high room rate and it’s a 5 star hotel you expect service I’m not saying this is not a good hotel only there is some room for improvement. Check in was not what we expected from past Ritz stays. Nobody in front of the hotel. Nobody to help with luggage or to park the car. We went in and the employee at the front desk was friendly. We had to ask for luggage assistance and valet parking though. Not what you would expect! (the Ritz in Berlin knows how this works so maybe they need some education) The room was very nice. Large layout with a very good balcony. The view was nice (both in the day and in the evening/night) Large bathroom and large shower. No bath tube (which was ok) The balcony had a large table with chairs so you could eat and drink wine on the balcony. Also large chairs for relaxing and the privacy was better than expected. The bed is comfy, I always sleep like a baby in The Ritz. The location is right in the center of autostadt. Very nice and the park is also good for evening walks. We enjoyed the park very much. Very clean. We had dinner on one night. The food was ok but not 5-star quality. The pricing was 5-star quality. Value for money is not in balance. The pool was great. Water temperature was a big plus (coming from hotels without pool heating) the view is nice. The service in the spa is above and beyond. The ladies working there are the best. Breakfast was good. Quality of the food is high. Most of the waiters are very friendly and pro-active. There was one guy who comes to mind. He stood above the rest with regards of proactive service. Very good coffee. Check out was better than check in. The manager reacted pro active on our comments. I will not say complaints though it was not the Ritz experience I’m used to.

Schönes Ambiente, sehr geschmackvolle Zimmer (wir hatten eine Suite). Empfang war sehr freundlich. Das Frühstück war okay, die Brötchenauswahl sowie die Aufschnitt-Auswahl hätte umfangreicher sein dürfen (war vielleicht auch dem Umstand geschuldet, dass es Dienstag war und unter der Woche anders geplant wird?) Die Servicekraft beim Frühstück war nicht unfreundlich, wirkte aber recht unmotiviert.