Utente ospite
1 luglio 2023
I have stayed here before and knew I wasn't in for a 5-star experience....or even a 3-star one, but I needed a cheap place to stay in Paris. It used to be so much better than it is now. I don't know if the owners are different now, or what happened, but these people do not care one bit about their customers. They charge your credit card up front for your entire stay and will not give a discount or refund for any problems that may occur. I stayed at the end of May. The advertise that there's air conditioning. There was no a\c in my room. It wasn't too bad the first night, but in the morning I asked about it and they said they were starting to put them in and I would have one installed that day. I left the room closed up against the heat of the day. When I returned at 1:30am they was no a/c. It being so late I didn't bother them about it then. In the morning when I was checking out I asked for a discount seeing that they didn't have what they advertised AND didn't provide what they had promised when I asked. They could not have cared less! They already had my money and would not budge. I asked to speak the to the owner and was told he was at the hospital with a medical emergency. I asked to speak to the person he left in charge and was told there was no such person. They advised me to call the owner at a later date. When I did so, I asked the owner how he was feeling and he gave no indication of having been in the ER the day before. As I was explaining my situation to him he hung up on me. I will not be staying here again and I don't recommend that you do either.
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