The Sebel Bowral Heritage Park

Truly impressed with this accommodation. Very modern, clean and a wonderful in room 3 person Jacuzzi. The bed is wonderful. Kitchen appliances are new. Staff i great and present every day. Fireplace is a lighted unit only - does not heat. Dishwasher is half size of a standard dishwasher, so not al dishes fit at one time, but good for a couple. The reason I offer this review is for the cleanliness. I my US home country at resorts , my bare feet walking on the tile and wood floors become black with dirt, so I bring extra socks to keep my feet clean. Here at the Sebel, the tile floors are as clean as those in my home. The apartment is spotless.

We have just returned from 2 wonderful nights at the Sebel Bowral. We loved that when we arrived we were greeted by a very polite gentleman who granted us an early check in as we were due at a wedding that afternoon. checkin was prompt and we made our way to our beautiful room. The room Was the cosiest , cleanest and most spacious room we have stayed in a long time! the decor was modern , and we loved the fireplace and the spa bath. The beds were super comfy , very hard to get up from in the morning! . The gardens and surroundings were beautiful and very well maintained and clean. will definitly return and stay here again, we did not want to leave! the perfect & relaxing weekend break! we also used the pool and it was lovely and fresh in the morning . the apartments were well kitted out with everything you need for a weekend break self catering! The rooms were the nicest we have stayed in for a long time!

Sebel Heritage Bowral, DONT BOTHER, TERRIBLE !!! Girls weekend booked 3 rooms. Got to our room and realised the rude lady forgot to cut our keys walked back to reception No welcome gift not even bottled waters No air-conditioning in 2 rooms working only a fan heater for mid winter Bowral 6 degrees outside Heated pool broken Electric fireplace, broken Phones in the rooms but not connected so don't work, broken Called the after hours number to get another heater left 2 messages No response. To bad if you needed assistance urgently. Asked for housekeeping to put the 2 single beds together. Told to do it myself?? Electrical appliances not to standard,safety date expired 2 years ago Hole in wall Dust in bedroom Asked housekeeping for extra teabags as we were here for 2 nights and rooms are not serviced each day, the lady was extremely rude.

The apartment was lovely, minimal and modern and had everything we needed for our stay. Cleanliness was good and mattress comfortable. The only issue was communication at check out, the young receptionist from overseas could not understand my email address and my name, she didn't sound very trained in hospitality and created confusion with my profile, picking up a different guest.. why not having trained and professional staff at reception? It took a long time to check out.. The location was good and relaxing so we will probably be back.

For a start, there is no parking outside of "reception" which is only open between 3-5 for check in, find a park "somewhere", then try and find reception. Then, the apartment block is down at the back of the property- the rest of the villas are privately owned, and they just send you off on your own. Don't expect any help with your bags, despite the hefty price tag for the rooms. When you eventually find the apartment block, there is no lift to the first floor apartments, and there are even steps to the ground floor apartments. No one will offer to relocate you even if you are visibly disabled and have been assigned a first floor apartment. Our spa bath didn't work for the 2 nights we were there (we later found out all that needed to be done was to flick a switch in the fuse box but despite multiple calls to management they couldn't rectify this), the safe was locked shut, and there wasn't even sachets of decaffeinated coffee. The pool is only open from 9-5 only it doesn't open at 9 because the manager doesn't turn up on time to open it at 9 and you have hang around in the cold waiting for her to arrive. I'm surprised there hasn't been an older person fracture a hip here. You can definitely find better value for money somewhere else and better service almost ANYWHERE ELSE.

This is on the southern end of Bowral but it's only a 5-minute walk to the town centre. The accommodation is set amongst very well manicured lawns and gardens. There's a pool, gym, BBQ, and plenty of free parking. Outside our comfortable and spacious room was a filtered chilled water tap and also one for sparkling water.