Aphrodites Group - Luxury Hot Tub Suites in Central Lake District!

My partner and I spent an amazing 2 nights in the stunning white room at the stunning Aphrodites rural retreat and I honestly couldn’t recommend it enough. From the moment I arrived at reception to check in the staff couldn’t do enough for you. I had pre-ordered food and drinks to the room and they were all there ready when we arrived. I honestly didnt want to leave and we are already looking to go back.

We were gifted a voucher for a two night stay, we rang and redeemed this over the phone and they granted the online advanced purchase price. On check in we were greeted with a glass of prosecco and the staff were so warming and inviting. We were given the key to the room and headed straight over. On entering our room, we were pleasantly surprised that it actually looked like the photos! We unpacked and got straight in the hot tub - the temperature was perfect 👌🏼. The robes and slippers for guests use at no additional cost was lovely. The fridge was stocked with cold fresh water which was nice. We phoned reception and asked for some plates (as we brought picky bits IYKYK) & an ice bucket - no exaggerating, 5 minutes later they were at the door with what we requested. The following morning breakfast was delivered and it was fantastic - the cooked breakfast was exactly how we ordered it and piping hot. The croissants were so fresh too, I dont think it could have been better. As we headed out for the day we popped to reception to ask for a quick towel change and some more bottles of water; on our return they had done a full service (bed made, change of towels, bins emptied etc). Second morning, again breakfast came exactly how we ordered it, piping hot and fresh! We couldn't fault it. Check out was as smooth as check in and we will definitely be back. As other family members have stayed numerous times over the years and they are booked in again for October this year. Please dont let the few bad reviews put you off. The staff couldn't do enough for us, the quality of the food provided and the amenities were fantastic - the suite was clean and tidy! We cant wait to return to try out a different suite.

Stay was fine until the email I received after check put advising deposit would not be returned. Accused of putting bubble bath in the hot tub, which was a lie. Then told it was probably residue from getting a shower before getting in? Find this hard to accept from such a powerful shower. Have now discovered multiple comments on social media of people getting charged and accused falsely, so clearly not a singular issue, despite being told it was not a scam. Will not be returning.