Hotel boutique a Viti Levu

"The staff were very friendly and helpful during my stay with them. I had noticed a bedsheet was not completely clean, but I was able to find cleaning staff easily and they were able to resolve the problem quickly. The Epic Transfers and Tours staff were especially helpful when I had an incident with a taxi driver that was unpleasant to me. The rooftop pool and bar was nice in appearance and the bar was nicely used, but the pool water was cold and nobody was using it. Additionally, although being a non-smoking hotel, there appeared to be old bins at the lifts / elevators with the cigarette ashtray-like tops on them; to be a non-smoking location, it needs to be clearly demonstrated as being just that, particularly where some countries still allow smoking in their hotels. The biggest concern outside the hotel rooms, though, was the buffet breakfasts, which sometimes had soiled tongs used by other guests that were not being replaced quickly enough with clean tongs; food safety needs to be a serious concern for any establishment serving food. The room itself looked rather clean, had a patio looking at the wooded area out back; however, the patio door was not easy to lock and this was a bit of a concern with insects being readily present. There was also a sofa that could convert into a sofa bed, but it looked like it had a dent in the left arm. The bathroom was often stocked with new toiletries, perhaps too often as I was receiving a new bar of soap every day, but there was also mould trying to seep through the grouting behind the sink; I did inspect this and it seemed to be contained completely within the grouting, but it is a concern to be resolved soon. Additionally, though, the bathroom would sometimes smell horrible, as if you could smell sewage from the ventilation; there was a floor drain that could be the cause of this, but the ceiling ventilation looked like it needed cleaning and it was not sealed properly to the ceiling, either. There was a toilet paper holder, but it was poorly placed and it was evident it replaced another toilet roll holder that was in the correct location. Inside the shower, there was what appeared to be a stain running vertically down the wall where the shower head was located. The towels were kept clean and most had proper hotel labels on them, but some had the name of the hotel written on them, seemingly with a permanent marker, which was quite strange, especially for a hotel with a 4* rating. The hotel has a 4* rating on Trip.com and has the amenities to be that, but the quality of those amenities needs to support their existence; otherwise, they cannot be considered. The staff were friendly and trying to make the stay as nice for me as they possibly could manage, so the issues mainly appear to be from a failure of the management and ownership not regularly checking the rooms and updating the quality and ambience of its hotel. Simply having 4* amenities does not automatically make a hotel 4* and although Trip.com has it listed as 4*, I would rank this as being a 3* hotel at the moment as they need to make further improvements to the hotel so that the quality of the amenities will make for a valid 4* rating in the future.  When looking at the hotel via any booking site, check out the other sites, too, and look up the hotel website, too, as that should exist. The images I saw on Trip.com were quite enticing, but they also include a picture of Jack’s of Fiji, which was not available on site, and random pictures of the outdoors that were nowhere near the hotel as it is located more inland and not by the ocean. The hotel is the biggest and most expensive element of any holiday/ vacation, so it is important to spend more time investigating each eligible hotel prior to seeking a room, and do not feel rushed by websites telling you there are only so many rooms left; there are many hotels in each location, so there are always options available."

"The resort is very conveniently located, just close to everything. Inside the resort precinct there’s a dive shop which is great for divers. The resort staff are very hospitable with great services. Plenty of free activities provided everyday including fire walk, kava ceremony and fish feeding etc. Tours can be booked through the tour booking desk at reception. Highly recommended for travellers looking for diving and other outdoor activities."

"Si può dire che è il miglior hotel dell'isola di Maine, per immergersi qui per il pesce.La residenza dell'isola di Maine è davvero una cosa difficile. E'una sorpresa vivere. La privacy dell'hotel è molto buona, molto adatta per portare bambini, avere servizi per bambini, avere spiaggia, vedere il sole.E non penso che molte persone siano in grado di vedere il sole. Servizio: bene, dopo il check-in, vi presento un pacchetto Ristorante: ha un buon sapore, il prezzo della cena è un po'piu' alto, abbiamo speso 310FJD, non ho bevuto vino per l'allergia. Attività: l'hotel è molto ricco, lavastoviglie, lavastoviglie, lavastoviglie, ecc. La notte Fiji è anche molto speciale Spa: fare un spa, ma non è un piccolo difetto sul mare."

"I had a disappointing experience relating to service. My room had no wifi upon check in. I made the staff aware of this straight away, yet nothing was done until mid-morning the next day after I insisted it be resolved. All up I had to visit reception 2 times and call reception 5 times before they finally sent someone for a rather quick fix. When I called reception (outside of check in/out hours) often there was no answer. Furthermore, I paid for an oceanview room with 2 single beds, at check in I confirmed this was what I booked and requested that the room was not overlooking the pool. All these requests were ignored, and I was given a pool room with 1 bed, with no explanation for why. While the staff are friendly (most hospitality staff across Fiji are), for a ”5” Star resort I found the service very lacking."

"Anche se la stanza è un po'sentile, le strutture sono molto complete, il vento è anche molto comodo. L'ambiente esterno dell'hotel è molto buono, la superficie verde e la piscina sono molto grandi, molto adatto per portare i bambini a giocare. Molti stranieri giocano con i bambini lì. Il ristorante dell'hotel è molto buono, Ci sono molti tipi di colazione, c'è un negozio di tessuti nella sala. Sono sicuro che ci siano due in Judy. Il personale dell'hotel è anche molto amichevole, bula ～ a sinistra bula ～ a destra, molto interessante, e questo hotel è il migliore per vedere il tramonto nella zona portuaria. È in direzione occidentale, il tramonto è molto bello, vale molto la pena vivere come un hotel che si muove all'estero!"

"La posizione è vicino al porto di Denarau, la barca è molto conveniente e l'ambiente dell'hotel è buono, ma la suite ha una suite accogliente, l'altra stanza è troppo piccola, e l'aria condizionata suona molto bene, e la barca può chiudere l'aria condizionata."

"喜來登高爾夫海濱度假酒店硬件方面相當於斐濟主島天花板級別了，位置相當優越，特別是海景房出門就是沙灘🏖️！酒店工作人員服務熱情，餐廳方面安排到位，基本上能吃到的食物都是在南迪這個城市裡可圈可點的，下次度假我們還會選住此酒店，通過trip.com網站預訂性價比極高！"

"The hotel is in the close proximity of the Nadi airport. It takes about 5 mins for you to walk to the hotel from the airport, super convenient especially when you rush to the airport. However, the hotel do provide shuttle bus service to the airport. The restaurant is nice with live singer while you’re enjoying your meal. Room, bathroom and other facilities etc. are clean and tidy. Overall, it’s a pleasure to stay! 👍😅"

"Nice reception and environment! Worth a try. The swimming pool here is awesome with nice staff wandering around."

"Il panorama è buono, è consigliabile, la piscina è molto pulita. La prossima volta che vengo a Fidži, ci saranno molte attività dell'hotel. È anche molto tranquillo. L'atteggiamento del personale è anche buono e la colazione è molto scelta."