Hotel boutique a Meyrin

"Management please check this review and travellers please watch out!!!  A  nice clean hotel with great restaurant which made me feel like home. Closed to the airport though location is a bit difficult for me to walk to the airport, but they have nice shuttle service to take guests from/to the airport.  In my mind, I praised it was the best airport hotel I was staying ever, and they deserved a great review. (that was what I felt at the beginning). With the reasons above I had extended to stay one more night to check out on 12 May 2025 when I could easily move to the hotel in front of it for the extra day (Nash Suites airport hotel) with cheaper price. I chose to stay.  I Got Really Upset And Disappointed when a box of Chocolate in my room got lost. I have pictures attached here in the review!!! Chocolates in Switzerland are very unique, and I intentionally went to Sweetzerland (a chocolate boutique) on Saturday to purchase two boxes for my friends in the Netherlands because Sweetzerland closes on Sunday. One box cost me CHF 22. On Sunday May 11, I went out till the evening around 6pm.  As soon as I got back to the room, I realized one box of my chocolates was gone but left me the white gift wrap. I immediately went down to report to the receptionist. The one I first talked to was nice. She seemed willing to help solve the problems. She referred me to talk to another receptionist, her colleague but the lady she referred wasn’t available at that time. She asked me to go talk later again. When I did, the second receptionist said all the managers, and house keeping they needed to talk to left because it was after 6pm. I asked her to call them. She said that was impossible. So, verfication wasn’t successful. Instead, she asked me to leave my contact number in Europe and email address because I was gonna check out the next morning 4 am. She claimed by the next morning 4:30 am after they talked, they would come up with a solution and would contact me. I waited for two full days, and no call or email received. This IGNORANCE shouldn’t be done. This considers BAD SERVICE!!! This shows that you don’t care about short stay travellers. How unsafe the guests would feel??? Now, it has come to the point that I was complaining about losing one chocolate box to complaining about bad manner of the receptionist! There were 3 receptionists that evening, she was the second lady who sat down in the middle with longer face shape. It happened on May 11 evening, and my room number was 311.  Management Please check and take this action seriously!!! Don’t let the act and services of those ladies ruined your hotel’s reputation. It was supposed to be a great 5 stars hotel but it ended up as one star. It is a shame to let the reputation go down this way. Our family also ran a hotel in our home county, so I deeply take sympathy on you and want you to know!!! PLEASE Definitely Check and Verify!!! Don’t make your guests feel like you don’t care especially for those overseas guests who go and do a short stay.  It is not the value of a box of chocolate matters, it is about housekeeping lady’s behavior and the ignorance of the receptionist!!! What if I left my other stuffs unlocked in the luggage on that evening?!? She probably would take something important on that luggage too.  Please You Should Check with the housekeeper and the receptionist on that day!!!!!!"

"La stanza era molto pulita! L'hotel era così bello, hanno anche una microonde nella stanza, una macchina per caffè e un bagno separato per l'acqua. È vicino all'aeroporto, come non nemmeno 5 minuti. Haha. Hanno un furgone di trasporto per l'aeroporto, quindi se li prenoti, non devi preoccuparti del tuo trasporto dall'aeroporto di Ginevra all'hotel! Si consiglierà certamente. 😀"

"Everything is pretty decent - clean room with decent space and friendly front desk that speak perfect English. The location is not very ideal for tourists, but it has a bus stop just downstairs of the hotel."

"It was a lovely hotel and easy to get into town from it but the shuttle bus should be more frequent, we waited a good while at the airport for the bus to the hotel to arrive and while thankfully all our party could get on the bus, it filled up quickly and there were some people who had to wait for the next one which would’ve been a very long wait."

"Molto buona esperienza. La stanza è molto tranquilla e pulita. Il servizio di navetta è anche conveniente."

"Excellent. We had a very good and comfortable stay. We appreciate the experience. Thank you!"

"The hotel is right behind Zimeysa train station, direct train to Geneva main railway station. The hotel is close to airport 8 minutes drive (no hotel shuttle bus). However if you take train, there’s no direct train, you have to take to Geneva main station and change train (1 stop) to Geneva airport. The train frequency at Zimeysa train station is once every 1 hour so plan your trip properly. The hotel is new, spacious and clean. I had a comfortable 1 night stay. Location is quite secluded, no food establishment around other than the restaurant in the hotel."