Upon arriving to the property, the parking situation was horrendous! We circled around about 4 times as we were unable to enter where the parking was as it is shared between another building and a restaurant. Traffic was also entering a one way the wrong way. We finally got to the spot where the valet was which I had prepaid. No one was out there. I had to go inside for help and was told to go back and someone would help me. It was upwards of 10 minutes before anyone came. I was met with an attitude from the valet when I explained what was going on. There was traffic coming in both ways and no one could move. The car was finally taken and we headed towards check in. Check in was a breeze and the staff was friendly and nice. Well we got to the room and that was the next hellish moment. The rooms on either side were so loud and I could hear their conversations perfectly and the lyrics to the music one of them was listening to as well. I called down to the front desk and was told someone would come by and speak to them. Some time had passed and nothing changed. I called down to the front desk and asked to move rooms. This is when my stay took a turn for the better. The front desk attendant was kind and understanding! He moved us to the quiet floor. I was so grateful as we had driven in during a snowstorm and just wanted to get some rest. He places us in a room at the end of the hall and it was perfect! We woke up refreshed and enjoyed the breakfast!
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