Hotel Novotel a Bordeaux

Hôtel parfaitement situé,service de bagagerie très très pratique,personnel charmant,au calme malgré la proximité du tramway A revoir la propreté des chambres malheureusement,nous y avons séjourné 2 nuits mais la chambre n a pas été nettoyé les draps tout juste tirés avec le lit plus ou moins fait,les toilettes pas nettoyé,la moquette de la chambre pas aspiré et il manquait également une serviette que nous avons dû aller récupérer a l accueil donc a revoir quand même pour un 4 etoiles Sinon au top

Отель расположен в центре Бордо, 5 минут пешком до старого города. Хорошие завтраки (можно сесть на террасе). Особенно понравился сыр, его было 4 разных вида. Не большой минус. В номере не было холодильника.

🟢 The location was very convenient and easy to travel around. We parked there and then used the tramway to get around. Convenient and easy. The inside of the building looks fresh and good. The rooms were quite big so we could spread everywhere. Surprised to see the toilets and showers separated, but enjoyable. Large choice for the breakfast for 18€ but had to wait sometimes for refill. 🔴 the staff wasn't really friendly except if you were the one to do your approach and talk to them. There was an alarm early morning during our stay and no-one was at the reception to greet us and tell us if we had to evacuate or anything. When we (other clients and us) told the réceptionnist it wasn't normal she got upset and replied back instead of apologising or anything. The staff didn't know what they were supposed to do in this case. Not reassuring if there's an actual fire someday. 🟡 cleaning wasn't amazing but could have been worse so no comment on that.