Henann Lagoon Resort

A very beautiful resort. Everyone was very friendly, very courteous, very accommodating. Reception was friendly and helpful. Room was very luxurious, and equaled expectations.

Stayed for 5 nights. Overall experience is below expectations: hotel is not that modern, pretty old fashioned, renovation is needed. There are no curtains in the rooms, therefore, those who are sensitive to light in the morning won’t get good sleep. No sleepers, no bathrobes, no shower gel (only shampoo and conditioner). Relatively noisy from external blocks of air conditioners. Breakfast is probably the biggest disappointment - need to wait in a queue to be seated, the area is quite small relatively to the number of rooms, food selection is pretty narrow, but delicious. Gym is fine. Personnel is very kind, polite and nice. Hotel offers the chaise lounges on the beach; distance to beach around 10 minutes in calm walking. During this travel we stayed in another two hotels too, trust me, for this price you can find more balanced offers - major questions are to the facilities.

I’d say consider going somewhere else. The pool is great, but the room has terrible WiFi. Based on other reviews, this is a common problem, but the front desk seemed clueless and had no useful answers. After I burned all my sim data on an important video call because the WiFi wasn’t functioning, the front desk sent me to 3 different places for new SIM cards. Unfortunately, none of them sold SIM cards and it was a huge waste of time. “Where can I buy a new SIM card?” Should not be a tough question to answer in a hotel with bad WiFi. It’s a 5 star hotel! I expect excellent WiFi and service. Our first room had terrible air con. After 8 hours, it didn’t cool off and they had to bring in a fan. This property has lots of potential but it’s clear that ownership is cutting corners. The front desk is poorly trained, and I blame their supervisors. Shout out to Angelica though. She actually has some talent and was helpful.

Room was nice and hotel staff gave as quiet room as we traveled with toddlers... Hotel has two swimming pools, nice breakfast and decent gym. The best about this hotel are employes itself, all of them were so kind and always there to help you upon your request, trying to make your stay as best as possible. To the beach you need less than 10min around. Bad thing were small ants that we had in our room at the table and terrace, but they were super small :))

We had a fantastic time all in all the pool the service the breakfast was just marvelous. Staff are already friendly and helpful. The rooms are very spacious. The bathroom was up to the mark very clean very nice and quite spacious as well. We love the rooms. we love our location Although we didn’t have a seafront beachfront view. We had a pool view which was perfect, and and the food was just delicious. They catered to both native and western dishes so all in all we had a fantastic day. Would love to stay at the same hotel when I return to Boracay

lagoon side was quiet and the room was clean and tidy , the breakfast is not too much but kind of enough .