Marcky Aki
30 dicembre 2024
Our stay at Alta Vista began on a disappointing note due to the hotel's early check-in policy and miscommunication between the front desk and housekeeping. We arrived as early as 10 AM, but were not accommodated for early check-in unless we paid an additional 1,000 PHP, which we declined—despite the fact that the hotel was not fully booked, and many others typically allow early check-in. After waiting until 2 PM, we were finally given a key, only to find that the room assigned to us was still messy and unprepared.
Thankfully, the experience improved somewhat after that rough start. The shuttle service to D'Mall was very efficient. The room itself was spacious but outdated and in serious need of renovation to make it feel more modern. The breakfast was decent, though it could benefit from more variety. There is no beach nearby, so you have to travel back down to either Puka or White Beach. On the positive side, the pool is large, well-placed, and offers a great view.
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