RIP OFF!!! AVOID!
Money, money, money, all they want is your money.
Bad experience right from the start. First morning, I ordered food from one menu and then was charged from a different menu. It wasn't a lot of money but it's the principal. The two waitresses are THIEVES, and I could see from their demeanor they knew what they were doing.
Last day: Jessie (receptionists) demanded money for port drop-off. Even tho I showed her Trip.com post that showed we were entitled to it free, and the receptionists the night before confirmed that. I ended up paying a local instead to take us to the port.
The attitude of the staff was disgusting. Jessie (receptionists) was condescending and rude, throughout the few days staying there. The driver was rude and annoying. The waitresses are thieves.
Irina (receptionists) the younger and prettier of the receptionists. She was amazing, she was very professional, warm and looked like she wanted to be there and help. She was the one that checked us in. The other times me and my gf interacted with her, she was professional. Her colleagues should follow her example.
Location is awful.
Room had no toothbrush and other amenities as stipulated on the website.
The place has a lot of potential but they need to get rid of the staff that is bringing it down. No wonder few people are staying there.
This is my first negative review of a Philippino hotel. I've been to this wonderful country over 20 times in the last decade.
Traduci