Crimson Resort and Spa Boracay

Our stay at Crimson Hotel was truly exceptional! From the moment we arrived, the service was outstanding — every staff member was incredibly friendly, attentive, and always willing to assist with anything we needed. They went above and beyond to make our stay comfortable, effortless, and memorable. The food at the hotel was absolutely delicious, with every meal exceeding our expectations. The private beach and the variety of activities offered made our experience even more enjoyable — everything was convenient, well-organized, and worth every cent spent. Overall, it was an excellent stay in every way. We couldn’t have asked for a better experience and will definitely be returning to Crimson Hotel again soon!

Overall a disappointing stay with Crimson. It started off bad and really never improved sadly. Our flight into Caticlan was delayed 5 hours, arriving at 19:30. I was in communication with Crimson throughout the delay updating them on our progress and estimated arrival time. They had warned me that they don’t organise transfers after 8pm. However, upon arrival they had left us to transit to the hotel via a third party provider. This provider was fine, and did their job, but it was a transfer that involved stopping at 3 other hotels - very much not the private 5 star experience we had been promised, taking 1 hour and a half. The fact they did not wait until 8pm, when other resorts were prepared and waiting, was a big disappointment. The transfer was eventually provided for free after our experience - which to be honest is the bare minimum. It’s insane I even had to pay for the transfer considering most 5 star hotels would provide this for free. Whilst the rooms were fine, the service was extremely disappointing throughout. Check-in took ages, and for some reason there is no aircon in anywhere outside the restaurants and rooms, so we were stuck sweating after an 8 hour journey whilst waiting the 30 minutes to check in. Additionally, every single request we made was either ignored or took ages. I had requested decorations in the room to celebrate my girlfriend’s birthday, but received nothing. I managed to get things organised whilst there, but after requesting matches to light a candle, these never arrived. Add on the fact we would have to request water multiple times before any showed up and it was all just very frustrating. We had booked a sea view room, but were unable to fully enjoy it as it was located directly in front of the infinity pool, with guests able to see directly into the privacy of our bedroom due to the lack of any noticeable tinting on the windows. The rooms were also not soundproofed, and we had to wake up early every day to the sounds of screaming children using the pool in front of our room. No amenities were on offer - no access to water bottles without requesting or paying, no access to coffee without paying, no welcome or departure drinks, no free water on the beach (which is seriously just dangerous). Crimson certainly has a 5 star beach and sea. The access to the beach is superb and the sand and sea were typically excellent, but it’s not as if Crimson has control over these things. In fact despite the environmental fee, I regularly saw some litter in the sea and on the beach. It felt very budget in the way they treat you. There are shuttles to the centre but these run almost every 3 hours and are often packed, offered on a first come first serve basis. Every little thing is charged too. For a check out at 12pm instead of 11am, it’s 2000PHP. There’s no way to charge anything to rooms to pay upon check out (like every other hotel) if you do not have a credit card. Debit cards are no good for the deposit apparently. We just stayed at Piece Lio in El Nido, which was far far far superior. It’s a real shame because Crimson does not do service to a terrific sea and stunning location. It may be the most modern 5 star hotel on the island but honestly just pay the extra and go to the Shangri-La. It’s almost as if they knew how bad it was. We weren’t even asked how our stay was upon checking out, as if they were dreading the answer. It felt like an American diner leaving, where they just wanted us out the room as quickly as possible to make space for their next cash cow. We even arrived at the airport 3 hours early for a domestic flight for some reason.

房間維護的不錯，是這次長灘酒店裡唯一沒螞蟻的，床品也很乾燥，但是低層離泳池太近，私隱性差，可以和泳池內外來來往往的人對視，泳池説話也能聽得清，不想被看衹能拉窗簾，還離某種電機很近，每晚會嗡嗡嗡響一陣子。 早飯品種多但不好吃，不過比其他酒店好點。 服務過得去，遇到最差的是餐廳一個略矮胖的領位女服務員，對中國人和白人兩幅面孔，點的喝的沒一次送對。

酒店不錯，房間也還行，沒有到高級的那種。私人沙灘🏖️很乾凈海水也乾淨. 酒店有接送服務建議用，很方便. 酒店碼頭，接機✈️ 都非常方便. 早餐還行，東西是全的，酒店有三個餐廳，味道都很好。 也點了沙灘晚餐，很舒服！

沒有蚊子，沒有螞蟻。服務很贊，美中不足早餐沒有那麼適合中國人，但這也不重要。畢竟風景太太太美了。酒店還有菲傭託管服務，60一個小時，給孩子鍛鍊了口語，菲傭説酒店自身員工很親和！小童活動從早上到晚也很豐富。離開酒店什麼都好破，也很臟亂差，不離開酒店最好

超級滿意的酒店！1.最滿意的是接送機服務，我們此行定了漢娜和緋紅，所以衹享受了送機，雖然是有償的，但是超值。跟我在淘寶上訂的接機服務價格差不多，但完全不是一個檔次，有自己的快艇自己的碼頭自己的休息室，裏面等待非常舒服，還有自助甜點和飲品，網上訂的就是超級混亂，還得給各種搬行李的小費，肯定是不划算的。2.我們訂的房型是海景套房，我覺得是最合適的，在navy building。下樓就是早餐廳，電梯出來直通主泳池和海邊，完全不會繞來繞去，但是回大堂出門的話還是需要到其他樓。3.房間很乾凈，每天打掃兩次，浴巾及時更換，對於海島遊太重要了。4.酒店拍照很出片，一步一景，我們大概逛了十多分鐘吧，走走拍拍，就完成了一條朋友圈。5.私人泳池和私人沙灘，確實不錯，泳池座椅和毛巾都非常充足，密度很低，而且主泳池正對太陽，水温很暖和，對比其他酒店，是可以下水的。6.酒店有各種小童託管啊，室內kid room，室外海邊也有玩具，挖沙工具和游泳圈免費提供，各式各樣的都有。還有健身房、圖書館、紀念品店、畫室等設施，每日還有豐富的活動給孩子和大人。7.早餐還不錯，但是餐廳也是以西餐為主，我們基本晚飯還是會打tutu到dmall吃。酒店的安保特別的好，每輛車都會仔細登記，下車後還會拿手電筒照車裡檢查。8.前台會添加微信，任何事情都可以微信聯繫，並快速得到回覆。每一位員工服務都熱情周到，到孩子特別友好，真的是很高端很親子的酒店。