Capelongue, Bonnieux, a Beaumier Hotel & Spa

酒店位置很好，但是酒店服務態度極差，完全是一副愛住不住的態度，酒店設施很爛，我們住的那晚空調看着沒問題，但是就不製冷，然後房間裏衹有門上一個小窗户，窗簾完全不管用，早上五點屋裡就賊亮，總之又是熱，又是亮，一整晚沒怎麼睡，體驗非常非常糟糕，跟酒店的人説，除了説“we are sorry”，一點解決問題的行動都沒有。總之非常非常糟糕，大家切勿入坑

Our stay was truly exceptional. The staff went above and beyond to accommodate my mother, who uses a wheelchair – from helping with our luggage to recommending accessible routes in the area. Every request, no matter how small or what time of day, was met with warmth and care. The hotel itself is located in a breathtaking Provençal village, and the on-site restaurant was simply outstanding. Special thanks to the manager and team for their genuine kindness and dedication – this experience made our trip unforgettable.

We have been visiting this part of France for many years and have stayed at 2 other 5 star hotels previously within the Gordes region so we absolutely wanted to try a new location. We had previously visited Capelongue a few years back and had dinner at the restaurant. What was apparent then (and now) is this location takes you back to the 1970s… think Brutalist style meets Provence chill 🙌 The rooms are amazing: relaxing, simple decor but beautiful. The Pool is 1970s concrete style and set within a well kept landscaped garden. There are ample deck loungers around the pool and even a second pool located near their 1 Michelin star restaurant La Bastide. We ate at both La Bastide and La Bergerie (more relaxed) restaurants. La Bastide was amazing and yes it does take 3 hours to get through the menu but it was worth it! We met the talented younger chef who has a big future ahead (truly the smoke eel and carrot dishes!). A big shout out to the waiter who looked after us (worked in Hong Kong for 10 years)… very very knowledgeable on all aspects of of the food we ate! Another big star ⭐. The not so good… Rooms are not cleaned at regular times so sometimes it’s 3pm and other times it can later… difficult to plan your day if you need to get changed etc. however, calling the reception team does sort things out quickly. The service at La Bergerie was very very long on the first night: 30mins to get an aperitif etc etc nearly 1 hour wait for some food. I personally blame (not the team) but the policy of accepting big groups: 2 tables of total 17 people (9+8). My recommendation to the mgt team is fixed menu for groups over 6 pax. Sorry but kitchens cannot cope with those numbers. Again, had a word with the reception team and the following times, service was much much better 🙌 So why a 5 out of 5? Because other than those 2 nags, as soon as something was not right, they dealt with it! The hotel setting is amazing and the entire hotel quality is very high. We were incredibly sad to leave! BRAVO 👏