Dorint Venusberg Bonn

It was a great experience for relaxing

Buchung konnte bedauerlicherweise nicht storniert werden, obwohl die Stornierung eine Stunde nach der Buchung in Auftrag gegeben wurde. Das Hotel selbst kann ich nicht bewerten, daher neutral und die negative Bewertung für den Service bezieht sich lediglich auf den "Veranstalter", der weder die Stornierung inklusive voller Kostenerstattung akzeptiert hat, noch mit einem Vergleichsangebot auf mich zugekommen ist, um den Verlust wenigstens teilweise zu kompensieren. Das kann von mir und auch firmenintern nur negativ gewertet werden. VG, Vincent Rozkov

酒店在森林附近，空氣非常清新！設施很新，並且每一處都打掃得非常乾淨！自助早餐超讚！前台帥哥很熱情！必須五星好評

Wie immer toll … wir kommen wieder !

Hotel is located in a quiet forest area, a 20 minute busride to the city center. Busstop about a 5 minute walk from the hotel, runs every 30 minutes even on weekends. We travelled with a group of 8 people and had different rooms, amongst them junior suites, single rooms and standard rooms. The suites were well equipped, with large bathroom and 'salon'. One suite however did not have a TV in the bedroom only the salon, the other suite did have 2 TV's. Single rooms were attic rooms, quite small, dark and not very attractive. Pillows were plenty and thick, mattress however to hard for my liking. Although the hotel tablet mentioned all rooms were equipped with a (free of service) coffee and tea bar, only the suites had one as told by the receptionist. False advertising and the solution offered by reception was to ask for hot water from the hotel bar, which by the way was not open the entire weekend. Closed on Friday evening and reserved for a private party on Saturday. Unacceptable; all paying hotel guests should have access to the displayed facilities. The Basilico hotel restaurant is another one for the books. Terrible service, had to wait about an hour to get our meal with only 2 other tables in the restaurant. Price/quality the worst I've seen in a long time. Most of us left the table hungry, but no surprise when there's only 3 baby potatoes on your plate, cut in half to make your plate look full ... On the upside, breakfast buffet was quite nice. Good variety of meats and cheeses, fresh fruit, yoghurt, lachs, meatballs, eggs, etc. Previously they had a hot station where eggs were made 'à la minute', but probably cancelled now because of covid. Bathroom was equipped with a bathtub and shower in one. Only had 1 large towel and smelled horrible, but housekeeping in the hallway solved this very quickly and extremely friendly. Incomprehensible that none of the 5 rooms we've stayed in had hot water in the shower/bath, it was lukewarm at best whether morning or evening. Don't count on the WIFI either, very unreliable. Overall, I've stayed in hotels of the Dorint chain before with less stars but far better service, better rooms and most of all, better food price/qualitywise.

We booked this hotel as we were driving and wanted somewhere we could park easily with easy access to Bonn. The room was very comfortable, with very wide beds, and quiet. The wifi worked very well. We had breakfast, which was a wide variety although we had to wait ages for fried eggs to be cooked and there were few people staying at the time. We had to ask several times for them. We also had dinner there. The antipasti platter at 16.50 was delicious and the mushroom stroganoff at 14.90 was a good size portion and very delicious. The pumpkin soup at 9.50 was very tasty and the fillet steak at 39.50 was very good but rather pricey for outside Bonn especially as you pay extra for each vegetable.

No coffe machine in the room, no elevator that allows transportation of heavy bags without using one flight of stairs, no water bottles provided every day, only ine bottle upon check in. The restaurant menu is good but doesn't change. Otherwise very pleasant atmospheric place to stay.

Compared to the photos, the rooms seemed more dated in real life. Additionally they advertised the pool/spa area on the photos but didn’t advise prior to the visit that it has been closed for a little while due to renovations.

Stayed in the Dorint Venusberg for a weekend. Location about 4 km by car from Bonn City Center. From the terrace there is a wonderful view to the city and the surrounding hills, nice location to relax after a busy day. A car is recommended, it is too far outside to walk into the city, I believe public transport is available. Easy check Inn and Check Out. The rooms were fine, nice bathroom, everything was clean. Minibar was empty in both rooms. Good breakfast with a lot of choices. Would recommend this hotel for all travellers, even though it is a bit out of the center and you will need transport to get anywhere.