University Inn

Very bad Washroom was dirty. Bathtub tap was leaking all during the stay. At 6:00 am, roofers showed up a woke us all up with the noise from them working. Very unprofessional and unacceptable.

Nice hotel staff My 2 adult children and I drove to the Shelby area for a funeral. It was an 8 hour drive. The hotel staff was amazing and let us check into our room early. We arrived on Friday and left Sunday. The only issues we had were due to no fault of the hotel or staff. A guest apparently booked several rooms and had a child's birthday party in the indoor pool area. Due to the volume of parents and children, we were unable to enjoy the pool area which was disappointing. Friday was not the issue but the pool was completely full all day and into the night on Saturday. Also due to having a full hotel over the weekend, no breakfast was available.

I had to cancel due to i correct info given by ******* so I need my money refunded asap

Front staff Chris at night he was amazing! Check in was so easy , staff was all around amazing. The room staff was great and the pool and hot tub was so relaxing I give it a 10/10

They started replacing the roof around 6:15am with no warning from the staff.

Two floors and no elevator is not a normal situation as travellers often carry big suitcases. Carpets in rooms are not ideal and hopefully will be removed at next round of renovation. Way too expensive. It is taking advantage of little competition in the sector.