Sensitive Premium Resort & Spa - All Inclusive

The hotel is amazing ,amazing pool,clean and very organised.plenty food options and the entertainment team very happy and full off energy.Ceren is always been helpful.Thank you to all staff for hard work and for amazing memories!

This place has the wow factor ticked all the boxes! The staff are very friendly and accommodating. The food services and variety was outstanding. They have a lot of kids activities throughout the day. Highly recommended for families with little kids.

I want to elaborate or correct some of the reviews for this place, but I don't think there's any point really. The turkish people in general are OK, but there's this underlying arrogance. I wouldn't say rude, just a condescending attitude which is apparent throughout the region, even in Greece for instance. An arrogance the stems from the ottoman era. They seem to think the ottoman empire is still a thing and they rule a large part of the world. This gives them the right to be arrogant and even defensive if you point it out. So I don't think any changes will come from this review. First up, please please go all inclusive, they keep asking to look at your wristband, and will treat you like royalty if you are all inclusive, but should you not be all inclusive, they will treat you like dirt at the bars, even though you are willing to pay for whatever you require. For instance , order a cup of tea. They will say no you can't have it. Rather than be a bit more elaborate and explain that you aren't entitled to a free drink however it's €3 euros if you wish to purchase one. On the evening of our arrival We asked for coffee sachets for the room as housekeeping had only left creamer and sugar prior to our arrival. We were told, there's a shop across the road, where we can get some. When I asked why they couldn't give us any, they said housekeeping closes at 4pm " well next time, lead with that" said the voice in my head. Or offer an alternative like coffee is available at the bar, sir. So I don't know if it's cultural or a lack of training or just individual pigheadedness. I'll go with training... the hotel needs to encourage the customer facing staff to be a bit more courteous to its guests. No matter what level they are staying at. Offer alternatives or make suggestions, when someone has a requirement that doesn't fit their circumstances. Not just a flat NO. That being said. The hotel facilities are fabulous. I had a swim, but avoided the welness centre as they did come off as clingy . The shops beside the restaurant are brilliant. My wife loved the 3 knock off LV purses she got for €5. Yes 3 purses for €5. Also there's a great supermarket across the road. And a small shop beside the hotel you'll need these if you're half board etc. As the shop in the basement is a little overpriced for what you're buying. And won't have access to the mini bar in your room. The fridge in your room is kept empty. All inclusive get a complimentary mini bar. Everything else is free or inclusive. Except the games arcade, which everyone has to purchase tokens to play. Al in all we had a good time, we kept our interaction with the staff to a minimum. Except the ladies working during breakfast. They were phenomenal, especially Havin. All in all it wasn't great. But it was good. Ps the food is great, there's loads to choose from, so even if it is the same everyday as someone suggested in another review. You're not going to try every dish in one

never come to hotel غذاها به شدت بو‌ میده و سرده هیچ‌کس پاسخگو‌نیست Never be fooled by the lies in youtube …evrething in yotube is lie… We are here for 1week no food bad quality and cold We spoke to gustrelation she spoke with us so bad and angry …why she is angry…she behaved much disrespectfully In 1week just eating potato nothing else I had seen on youtube that there is a party floor but there wasn’t there and she replied that she would put whatever that she liked on youtube

We just came back from this Hotel. we stayed 4 nights. I have no words to describe! Everything is fantastic. The food, The staffs, Location . Ambiance , I strongly recommend this Hotel.

We just back couple of days ago , we’ve been there 9 days .Things we liked: The hotel is large and impressive. It needs renovation in a few places, but nothing that would hinder our stay, at least in our room. We chose a side-view room, which was spacious with a balcony overlooking the sea and a large bathroom. A nice bonus was the mini bar, which was restocked daily. The cleaning lady changed towels and made the beds daily. The food was good; everyone found something to eat all day; you couldn't go hungry. There was plenty to eat. Be prepared for more, as the hotel is huge, which means lots of guests. There are three pools and a nearby beach, also with a bar and loungers, where you get everything you'd get at the hotel. There were some activities every day, though the same ones, so my tip: the Entertainment team could have put in more effort. There was also a kids' club and an evening disco, where the same songs were sung every night for nine days. I understand that people arrive and depart daily, but it's really a bit tiresome. The staff is generally friendly and helpful. If you're looking for a shopping hotel, unfortunately, it's far from any shopping centers. However, the hotel does have a small shop selling various items, clothes, a hairdresser, a sauna and spa, and other accessories like glasses, watches, etc. The big downside is the lack of sunbeds for so many people. Some guests left their belongings there all day and overnight, even after reserving sunbeds, which shouldn't happen. Some people left their towels in the morning and went to the beach without even using them. This should be prohibited, but otherwise, there's nothing to complain about.transfer from airports approximately hour .