Sensitive Premium Resort & Spa - All Inclusive

4stars as a price.

Sensitive hotel This hotel describes itself as a “premium Resort” and an “Ultra All inclusive” both statements are totally u true. Let’s address, premium resort. A resort hotel is a large, luxury facility that offers holiday makers a comprehensive holiday experience with accommodation, food, entertainment, and activities. This “resort” does not offer luxury of anything. Let’s talk accommodation * The bedding is covered in rips and stains, and is too small for tue beds! * Taps in our bathroom were loose and if we were a little heavy handed, they would definitely strap off. * The grouting and the shelves in the bathroom are filthy, both in the shower and around the sink. * There was a lot of storage space in the room, including a large wardrobe, but not a single hanger in site. * In a luxury resort, you’d at least expect an ironing board and an iron, not here unfortunately. When asked if they could send one to the room, I was told there is no irons on site, but they can take items away for 5-10 euros per item! * Our hotel room was advertised as having a mini bar. There is a fridge that has 1 large bottle of water and 2 fizzy waters put in it daily. When I asked for some sprites or cokes, I was told no. They are 2 euro extra, each. No snacks nor alcohol. * We spent 10 days here and on 8, our beds still had not been changed. Just straitened out, Despite asking the maid several times. The room was not cleaned either, not even brushed. We spent 8 days walking on sand from the beach and lotion residue from our sun lotions. On day 8, I spoke to reception and requested our room was throughly cleaned. It was not. Luxury? I think not. * Towels in the bathroom were old tatty things, with holes in and frayed edging. * The bedding had holes in and was even stained. * The bedding didn’t even fit the bed. The quilt was a single on a double, and a mini on the single. * When we arrived, there was hair in the shower from previous guests, and not just a little. * All the glass windows and mirrors were marked with handprints and dirty cloth marks. Now for the staff- the lovely staff! * All the staff are rude and unhelpful. They al wear random uniforms, so it’s impossible to tell who is there to do what. * There’s not an area throughout this hotel, where the staff aren’t on their phones. I was at the bar at one point, in the middle of making my order when the staff members phone went off. He answered the phone mid order and just walked away! He never came back. * When you ask the staff something and they don’t want to answer, they just shrug their shoulder and say, “no understand” * There’s a scruffy female in the restaurant who stands near the doors leading to the outside dining area. She just stands there on her phone, snarling at people, she maybe barks orders at staff now and then. On several occasions she was walking around in a coat shouting at staff. * I tried to speak to her once, regarding the food. Her response “no

❌ AVOID ❌ please do not go near this place in the winter as they call it! 5🌟 wouldn’t give it a good 2, no pool no bar outside no snack bar yes it was a winter break but most days temperatures got up to 24/25 no waiter service at pool no umbrellas limited sunbeds, as for inside only one bar for the full hotel at night you could queue for 20 min, staff very rude apart from a few, drink behind bar, one female member stripped off one night, plastic cups at night in lobby, quizzes was you entertainment apart from Turkish dancers one night! Rooms were nice shower not very clean and only water in fridge no juice as it was WINTER also no toilet amenities again as it was winter, cats everywhere and cat poo was also a pizza oven outside with a cat an her litter living in it needless to say full o poos We flew with easy jet an we got a refund whilst still there so that says it all, oh a lovely tinned fruit for breakfast if you like food don’t go near this! Lobby had beautiful lights but was never on ssid a problem either electric no was just saving money we had to ask for lights on on dining room as we couldn’t see to eat an manger was so rude also gave a young waitress a bollocking for asking for us! Do avoid this horrible place I have put pictures up of a towel we got in our room 🤮

The hotel had alot of potential to be great..but unfortunately this wasn't the case.. I have to point out being in November it was winter.. but the hotel was open and the weather was still in the 30s. The pool was not just closed but 1/4 full of dark dirty looking water..which attracted flies..also the outdoor eating areas which I assume are open in the summer now served as shelter for cats and kittens..and had been using as a toilet too.. the shuttle bus wasn't running which didn't bother us as the beach was a short walk but for others less able there is very little close by and taxis we were told to be about 80 pounds to the next town for shopping. Also because other food places and bars within the hotel being closed meant long queues at the bar and restaurant..which as with other all inclusive was repetitive. We arrived and our room was really smelly as above the kitchen..and all night dogs barking nearby and Cockerells from 4am then call to prayer. We asked to be moved and did get a much quieter and fresh smelling room so got a much better sleep. I think the pool closures and less bars etc available should be added in the description as we did expect a 4 star hotel. We wouldn't go back..some of the staff were lovely..and the lobby looked stunning.. maybe should have stairs as the lifts were few and always busy.

Certainly not a 5 star Food was the same most nights no variety! Pillows were not comfortable bits of fluff inside! Shower area was disgusting with mould in the corners Curtain hanging off rail when first arrived Shower cubicle all stained! Need to train your staff with some manners smile/thank-you especially the reception area and round the hotel Definately will not be returning!

My wife and I had a wonderful time during our stay at Sensitive Premium Resort. The staff is truly hardworking, polite, and eager to assist, even though there is a slight language barrier at times. You can feel their dedication to making guests feel welcome and comfortable. The hotel itself is spotless, with rooms being cleaned daily. The beds and pillows are very comfortable, and the bathrooms are impeccably maintained. The hotel’s décor is tasteful, creating a pleasant and inviting atmosphere throughout the property. You’ll never go hungry here, with a wide selection of food and drinks available almost any time of day. A highlight of our stay was definitely the spa—absolutely worth trying. Special shout-outs to Emray and Meliksha at reception for their exceptional service and to Nuri at the spa, who was incredibly friendly and went above and beyond to make our experience unforgettable. Although I can’t remember all the names, many staff members were equally kind and helpful during our stay. One small downside was the main buffet. The food, while plentiful, didn’t quite meet my expectations in terms of flavor, especially as I was hoping to try some authentic Turkish kebabs. Thankfully, there’s a great local restaurant just a 5-7 minute walk from the hotel, where we enjoyed some fantastic meals. The facilities at the hotel are top-notch. There are several pools to choose from, and mini-bars and fridges stocked with refreshments in the rooms. The in-room safe is easy to operate, and the hotel hosts nightly entertainment with different shows each evening, which we thoroughly enjoyed. There’s even a small market and a hair salon on-site, which is convenient. Outside the hotel, you’ll find a cash machine, a pharmacy, and local shops, as well as a nearby tourist guide service that’s both affordable and helpful. The private beach is another major plus. You can either take a short 10-minute walk or hop on the convenient shuttle bus that runs from the hotel to the beach and back. The beach is well-secured, clean, and perfect for families, with food and drink options available right by the water. All in all, we had a fantastic stay. Apart from the buffet food, there’s really nothing negative to say. We’d highly recommend Sensitive Premium Resort for a relaxing and enjoyable vacation. If anyone has any questions about our experience, feel free to ask!