Crystal Waterworld Resort & Spa - Ultimate All Inclusive

A lovely big hotel next to the beach. Service and staff were great. A special thanks to the lovely naan lady who made us delicious chilli cheese naans. The only thing we didn't like was the outdoor pool temperature - it was very cold. Luckily they had a warm indoor pool which you could use, however it was very crowded for obvious reasons.

I traveled on my own with my 2 daughters. We had an amazing week in this resort. Something to do all day along. Staff are working very hard and never drops smile from their face. Great food selection. Waterslides are great fun. Evening entertainment every night. Definetly value for money. All staff made us feel very safe and no request was too much. My youngest daughter has lost her iphone and within and hour reception had contacted us to let us know it was found. The only thing i did not like was an attitude of some other people staying in the resort. Seems like they think once they have paid “all inclusive” they expect everything “ there and then”! Staff in this hotel could not work any harder! Everyone was amazing and sometimes saying “ thank you” goes a long way!

Incredible hotel, it's like a village! The food is amazing, fabulous choice of restaurants, the buffet is the nicest choice of food we've had at a hotel. Staff are so friendly, it's exceptionally clean, best place we've ever been. Highly recommend!!

I’ve just returned home after a week’s stay at the Crystal water world. On arrival I was really impressed by the bell boy on arrival straight to our mini bus to collect the luggage from us, unlike the greeting we received once we was checking in , not a very nice receptionist, miserable & couldn’t be bothered greeting us with a smile. The bell boy took us to room 4405 on the 4 floor , very polite once again , shown us how to work the air con etc . We unpacked & noticed there was no kettle in the room as stated when we booked, we went to explore the hotel which was massive & we ask reception for a kettle to which they said they would get one to the room for us, not a problem I said. From what we could see people were coming in from the pool/ beach as was early evening, after a long day we decided to go into the main restaurant for something to eat , well I’ve never seen anything like it… people barging past each other , rude arrogant no manners … we managed to get something to eat & go and sit down , you had to get your own drinks which I found unusual for a 5 star , and that I’ve received from other 5 star accommodation we’ve been too, the restaurant I found to be dirty where you was seated , there was food on the floor that had been spilt & the staff just stood about waiting to clear tables, I thought what the hell . We left the restaurant & went to the Irish bar which I thought great … go’s in , no atmosphere, no music, just the Turkish radio, by this time we was so tired we just wanted to go to bed. The room when we went back up I couldn’t believe there was a ventilator system on the roof I didn’t realise this earlier in the day when we unpacked I thought it was the air con , couldn’t believe I was sleeping to what sounded like a helicopter landing. Worse nights sleep ever bed was hard as a board not comfortable at all The following day we still had no kettle so again went to reception again was told they would get one to us We went to use the main pool before breakfast but all around it is covered & the beach part is also so if you want to use the main pool and want to sunbathe you don’t have a chance to get a tan there, we went to the slides swimming pool were there was umbrellas if you wanted to be covered up so was great. Having breakfast in the main restaurant again well I couldn’t believe it, no cups available for a coffee which I asked for and the member of staff search high & low for cups for us , massive restaurant and no cups he gave me 1 cup , I said I needed 2 again he searched got me one , but didn’t replenish any cups , couldn’t believe what I was seeing , totally put me off this restaurant, the public toilets in the hotel were cleaner than this restaurant , this certainly needs changes to it either a retrain of staff , cleanliness & more of a variety not just for other people Pool area with slides great here a really good laugh watching people on the slides , word of warning pool is freezing . There is a snack bar there