Crystal Family Resort & Spa - Ultimate All Inclusive

I am currently here now. This is not a 5star hotel!! The rooms aren’t clean, there is paint peeling off the headboard, our 3rd bed is a fold up bed with a thin mattress and is very springy. Coffee nog replaced in the room And neither is the mini bar. Coffee cup in room is chipped with a big crack down it. The food is mediocre at best. Meat is really dry like it’s been cooking for hours. We tried the Italian Al a carte and the lasagne was just pasta sheets with a weird paste, no meat, tomatoes or cheese. Sea bass tasteless came with a tiny bit of cold mash and one carrot. I was served my main and the waiter didn’t take my plate from my starter so had to leave it on the fence. I ordered room service which never arrived. Half the staff are rude. A couple of plus’ are the drinks are good bar staff work hard. Pools are nice and ice cream at the patisserie is lovely. Overall I would say I would not recommend this hotel if you are looking for 5 star. No where near worth the amount of money I paid for this holiday.

Wonderful hotel, great staff especially Firat. Very entertaining games where there was great fun had by all, especially during the darts game. Food lovely and plenty of bars. Lots of pools and plenty of sun beds. Water slides were a great addition for children's pool