cairoegypt
6 febbraio 2024
Liked · the location was great. walking distance to most things in the city centre. it is in the old city centre side, so great views, just 100m from the beach. the staff was friendly, Ömer, helped us with lots of things and helped me with my requests. great value for the price. very close to Şok and Migros Jet, if you want to get snacks. Convenient gate to walk out to the beach when the gate was unlocked. Unlimited tea, instant coffee, and water in the lobby. Disliked · there is mold and mildew in the bathrooms which is my biggest complaint. You can smell it and it was not pleasant. My daughter refused to take a shower. There was mold in the first room we got. It was supposed to be non-smoking room, so they changed for us. The smoke smell was better, but there was even more black mold in the bathroom. We were tired of changing rooms, so we just stayed. On the last day, after we checked out, I asked to use the lobby toilet. They didn't have one, so he opened another guest room for me to use. It also had mold. There is very little air ventilation in the bathrooms, which is the cause of this. It's unfortunate, bc it would be a very nice cute boutique hotel. Perhaps there are some rooms that don't have it, but not the ones I saw. In our room, which was a double, they only supplied us with one blanket. It is middle of winter. The beds only had thin blankets. There was a thicker blanket in the closet. We had to ask for another. I don't know why they only had one blanket. In the bathroom, there are absolutely no towel hooks. So we couldn't put our towels or clothes to hang anywhere. The shower area was very small with no door, so water splashed everywhere on the floor. No water kettle or teas or complimentary water in the room - but you can go to the lobby to get it 24 hours. But I wish they had it in the rooms also. the TV remote had some buttons that did not work, so we could not view every channel. No housekeeping service at all.
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