Renaissance Boca Raton Hotel

房間內非常涼爽，開空調太冷，小鎮人不多，酒店服務態度很好，停車免費

The font Desk Staff was efficient and friendly. The room was very clean and comfortable. The only small knock on the staff is there was a water spill on near the meeting rooms that wasn’t mopped up for hours. I eventual wiped it up myself.

Shout out to JOSH who immediately assisted me with some minor inconveniences .. he made everything right in just moments . I really love the location , comfort , cleanliness & feeling of home when I visit here every time I visit my son . Thank you !

The pool area was gorgeous. We easily found loungers around the pool daily The hotel was quiet. Conveniently located near restaurants and shopping Easy access to the hwy. Thanks for a relaxing stay

Great place to stay. Our stay was great. The place was clean, service was top notch. My only complaint is, although my husband said the coffee was great, I am a tea drinker and there was none. A little disappointing. I did enjoy the fruit flavored water. And really appreciated the bottles of water. The pool was great. Would definitely go back.

It took 40 minutes to check in… we stood in line for 15, 20 minutes and then they told us our room wasn’t ready yet. This is about 4:30, rooms are supposed to be ready by 4:00. The people at the desk were incompetent and had to help each other to check in guests and the credit card machine was not working. Then got to our room, took off my shoes and carpet was wet and mushy,gross, there was a manager for cleaning crew by our room and when I said the carpet was….. he said wet and mushy. Like he already knew. They put us in another room. It’s now 5:15 and we have to get ready for a formal by 6:00 only to find out that there is no shuttle, which was stated on the web site. For the price of the rooms and what we got I give it a -1. I have had better rooms for far less. This was supposed to be a 5 star and the rooms are outdated and the restaurant next door was so highly priced. We had appetizers and didn’t 150.00. I will never again stay at this hotel nor recommend it