Hotel Hampton by Hilton a Blythewood

The location was great. Grocery and fast food all around. Close to the person we visited and the activities we were involved in. But that’s it. After traveling all day and needing a shower before a dinner event, I found myself in a shower with little shampoo left and no conditioner at all. I would think those would be refilled for each new guest. Guess not! Luckily I noticed before I washed my hair as it would have been a disaster if I had not been able to condition it. I stopped at the desk and asked for my room to be replenished and for more pillows. The lady was super nice and said it would be taken care of. I came back to find nothing had been done. I was given some conditioner by a family member I visited “just in case”. So I was ok the next morning except I didn’t sleep well because the bed was as hard as a rock. But then I went down for breakfast and found most things were empty and what wasn’t looked very unappealing. I had some of the poor tasting coffee and juice that tasted like it had artificial sweetener in it. Dumped both of those and hit McDonalds instead. I mentioned to the same nice lady at the desk that I did not get anything I asked for and that my family was joining me that day so I really needed shampoo, conditioner and more pillows. She said she would personally take care of it. And she did! So she did great when the cleaning staff failed twice. They failed a third time when they didn’t clean our room on the “every other day” schedule we were told they provided . So I had to ask for clean towels. I found the room layout and furniture to be very functional. The hooks on the wall were great for the girls to put their purses and sweaters on. We enjoyed the pool until people started smoking out there and brought their dogs in the pool. Then there was poop in the pool. Not sure if it was the dogs or the bunch of wild children in there. Breakfast didn’t improve so that was disappointing…