Protea Hotel by Marriott Bloemfontein

Goid business hotel in cbd

Had a great stay Great place, friendly staff and excellent food.

We have been stopping over at Protea Willow Lake for many years, en route to Eastern Transvaal & Kruger. It has got a little tired and I have been concerned about security since the zoo closed. There is no additional protection and part of the establishment is exposed. The staff were great, although the buffet was always a bit rustic. We decided to try this Protea, which is slightly closer to the N1 and were not disappointed. We stayed for two nights. On the first night we had a great meal and were looked after by a really good host, Rachel, who was both friendly and very competent in her role. The second (return trip) night was not that great. Food & Bev manager pitched up eventually and, to his credit, stepped in, as we weren't the only ones taking strain. Sunday night. Short staffed and meal marginal. However the rooms are clean and well laid out (as with WillowLake) and, even though the area is not that great, the perimeter and security staff give confidence that you won't have any nasty surprises overnight. All in all you can see good staffing and committed management. This is where we will stay from now on. Five stars are in good faith. It is only consistency that keeps that rating, so we will see. All in all a very good experience!