Bryn Meadows Golf, Hotel & Spa

Had a great stay. Definitely will book again.

Came here as a group for my daughters Hen Party gathering. Reception staff were lovely, helpful and cheery . Pool was OK although difficult with 4 lanes for swimming 1 being right on the steps area. Hardly any seating or relaxation beds . Hydro pool was scummy and tepid at best . We went in groups of 2 for our treatment and very mixed reviews 4 satisfied 5 not so . Can honestly say never had such a lack lustre experience ( HEAD MASSAGE ) felt like Granny was stroking her cat !! At 1 point l thought she had gone to sleep . Not relaxing not invigorating at all . This aside we were all happy amongst ourselves and weren't deterred from having a nice time . FOOD Young staff waiting the tables were polite and helpful. Older staff member as miserable as sin from the off. Asked about 2 dishes stating i had a mushroom allergy ( not once asked if there were any allergies amongst us ) and a they contained it i settled happily with the chicken skewers as did 3 other guests i upgraded to the sage coated chips . After 1 hour !! Our meal came and we were shocked to see a mound of cous cous ( usually grainy individual rice like pieces) on putting in my fork the whole Mound lifted it was like a gluey porridge ,couldn't be separated and totally inedible. Hey ho on with the fries 🍟 Mc Donald's copies at best . No flavour thin cold and lifeless not wanting to cause a fuss I started on the chicken skewers to find .... them laced with mushroom . Later found out so was the cous cous! At this point I had to point out to the more mature member of staff how poor and downright dangerous my meal was . SHE looked put out !! and without apology,huffed and asked " well what else do you want ? " like i was a naughty schoolgirl . I was a bit hesitant as obviously I had 8 other guests to consider and if it would take another hour to cook they would have to wait for me . More sighing .so I chose a steak after around 30 mins it arrived . Chips were better and at least warm . Vine tomatoes lovely .steak at £29 awful dry to the point of curling and chewy and tasteless. We were given a free drink for our troubles .Bar one , soft drinks all round as we all drove . 6 out of 9 guests left there food also . Mash was instant mash . Food dry cold and tasteless throughout . Not one apology was given. We left flat ,hungry and disappointed ! £100 each . Not a chance was it worth it !! We spoke to the older lady about our thoughts and said we weren't happy she confirmed her manager wouldn't be back until Monday. Sadly no call and no apology ! Special occasion ? I would avoid

Venue is lovely. Staff professional and pleasant. The spa package was very good value for money. The food was nice. Will go back again for sure