Premier Inn Blackpool (North Pier)

L'hotel era bello e pulito e il personale gentile e cordiale. Melissa ha fatto di tutto, dal riporre i nostri bagagli, al fornire preziose informazioni e ci ha fatto sentire i benvenuti. Questa è stata la prima volta che ho soggiornato in una locanda Premier e ora mi sono definitivamente convertito.

Abbiamo ricevuto un servizio di prima classe da Steve dietro la reception. Ho potuto vedere subito che proveniva da una precedente carriera professionale. Il nostro bagno era rotto all'arrivo dopo aver segnalato la situazione a un addetto alle pulizie, siamo tornati nella nostra camera più tardi nel corso della giornata per riscontrare ancora lo stesso problema con il bagno. Immediatamente sono andato alla reception e sono stato accolto da Steve. Chi non avrebbe potuto fare abbastanza per me e mia figlia. È stato estremamente professionale nell'affrontare il nostro problema. Che boccata d'aria fresca era. Ci hanno spostato immediatamente le stanze. Steve ha sottolineato che se c'era qualcos'altro di cui avevamo bisogno non esitavamo a venire a trovarlo. Successivamente abbiamo ricevuto feedback anche da Steve, il quale ha affermato che la stanza doveva essere chiusa a causa di un guasto al bagno. Grazie Steve, hai reso la nostra vacanza un soggiorno felice?

We've been to a premier inn before and this one was better than the last, building seems newer, the staff were so helpful and attentive from reception to breakfast staff, even the odd one you meet in the lifts always said hello, good morning. The food at the restaurant was top notch. The beds were comfy, quiet and a Seaview as well. The only drawback was having 1 working lift out of three when we stayed but that was down to work being done.

We stayed two nights in a standard room with a view in April 2025. First the positive - the staff were all friendly, helpful and ready to try and sort any problems. Now the negatives. PUBLIC AREAS This hotel has five floors and is served by three lifts - if which only one was working. Apparently this has been the case for some time and it led to more waiting for the lift than is acceptable. The gents toilet adjacent to the restaurant has two cubicles. Both had broken locks meaning that you could not lock the door if you wanted to use the facility. OUR ROOM ON THE FIFTH FLOOR The first time we left the room we had to pull the door multiple times before it would lock. When we turned the duvet down, we discovered a large brown stain on the bottom sheet. This led us to ask for the sheet to be changed and when the staff member brought the sheet replacement up we asked him to look at the door lock. By this time it would not lock at all - rendering the room unsafe. We also asked him to look at flushing the toilet and, like us, he was unable to get it to flush. These failures led to us having to move rooms. We were offered a complimentary breakfast the following day because of these problems.

Nice clean hotel,in a good location.Great Beds friendly staff also nice and quiet and also has air con.Only down side was no small refrigerator to keep water or juice etc. Restaurant was ok except one evening arrived at 8.35pm only to be told we could not order food as there was a party off 20 in before us.My issue was the Restaurant is supposed to be open to 10pm so we had to head back out for takeaway food,That was the only poor point off our stay,carpark off sight is a short 10min walk but you get a good discount from the hotel and your car is in a safe facility.

Perfect location to visit the Blackpool Tower and Sea Front. Friendly staff. Clean rooms. I was worried about noises from outside at night but we were not affected.