Utente ospite
5 settembre 2024
Booked San Diego Hotel Blackpool for seven nights for myself, partner and 2 children aged 10 and 11 years and I also contacted property a couple of weeks prior to arrange a parking permit. Everything was paid in advance. Arrived at property on time, to be told there was no room for us. No apology just a matter of fact 'we've given your room to someone else' The man then said there was a room he could let me have and took me down stairs to a damp cellar, with one double bed and mould on the walls, no windows,through a storage area of past disused items like a broken washing machine etc. blocking corridor. Needless to say I refused the room as it was clearly unfit for human habitation and also a potential fire trap. The hotel upon entering had no proper reception area, just a very untidy room with a large table full of disorganised paperwork. Not particularly clean looking, and what used to obviously be a bar area now disused. Please avoid this place, it is just awful beyond words. The people running it do not have a clue what they are doing.
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