Mojitos Group Hotel Blackpool

Place was disgusting beds had dirty marks on just hope it was chocolate bar area not clean and over all it was disgusting.staff don’t seem to care went there last year and it was brill but this year gone down hill big time need to sort yourselfs out Blackpool resort.

Well where do we start, arrived at 11:30 at night to not have anywhere to park after them knowing we was arriving late, to then be told we had to park next door and pay extra £10, the we got to our room and it had not been cleaned. Dirty sheets, hair all on the bath room floor, and the bar area was all full of chemicals and dirty cuterly from the breakfast, we had to sit side ways on the toilet and being bigger people we could not get in the shower as I touched the sink. And we wonted to have a drink when we arrived to be told it was card only and we only had cash. The room was only cleaned once when we complained, we had to ask for towel and the bin was not emptied and over flowing. We will not be returning. And also there was a crack up again the window by the single to bed and to be told it was did water coming down the wall after a big storm, so lucky for me it was nice weather so I did not get wet. We was only giving hand towel on the bed so good job I didn’t won’t a shower once I arrived. Overall experience was not pleasant.

Awful, not as advertised. Outside tatty, inside carpets very dirty, paintwork dirty and chipped, window overlooking flat roof covered in litter! Room extremely small not even enough floor space for a small suitcase. The pictures advertised are nothing like the place, avoid at all cost!

We stayed one night at the Blackpool Resort Hotel. We travelled with three dogs and a toddler between us. The parking was a bonus. Edward was amazing with our granddaughter! Thank you for being so responsive to her and for putting up with our excited dogs. You are a star! The bathrooms were lovely and clean, beds comfy and the bedding lovely and white. The walls are looking a little tired and could do with a refresh but all in all we had a great stay and for great value. We would return. Thank you for being so welcoming.

We stayed here for 2 nights, we got moved room due to the broken window in our room but other than that the hotel is lovely staff are beyond amazing. The bathrooms are tiny, a struggle for tall & plus size people due to the sinks being so big! Will definitely be back next time we visit Blackpool to see the completed refurbishment. Thank you!

Booked 1 night away 2 adults 3 children and once we arrived decided to book an additional night. Super easy check in and parking was available at £10 which was right on the seafront so perfect. Room was very spacious with 2 double beds, a single and a large sofa! Beautiful views of the sea straight from the window and kids loved watching the lights on a night. Blinds weren't the best for blocking out light but to be honest this never bothered us. Bathroom was quite small but again for the sake of 2 nights this wasn't a problem. Everything was exceptionally clean, crisp white cotton bedding throughout. Kettle, coffee etc included. Paid for the breakfast and wasn't disappointed. Cooked fresh and tasty. Staff are super friendly and welcoming. For a weekend stay we as a family couldn't fault it.

What an amazing establishment this is! It has beautiful interiors which are kept to an utmost level of cleanliness and hygiene. The staff are all brilliant; so friendly, helpful and entertaining. All this and 110% pet friendly! We'll miss Millie the resident and special thanks to her owner for keeping me company. Thank-you to the whole team, we didn't want to leave!

We stayed for one night in family room and we wasn't impressed. Firstly the car parking is a stress, being blocked in and once your parked you can't move it. We arrived to check in at time we requested, room wasn't ready. Instead of saying sorry or making you feel welcome, i felt the staff was a bit abrupt and left me standing. No customer service, 'have a nice stay or did u enjoy your stay' was never even spoken. Then the room the windows was filthy, barely could see through them, cheap blinds that didn't cover properly, no bar to move blinds. No lamp in room, can't fill kettle with the current sink, we had ripped bedding. Worst of all the shower didn't work!!!!!! It was throwing out scolding water and trickle rate. We told them about this when leaving, no response from them. 😡 The doors to room are paper thin and I don't even think there proper fire doors, we could hear everything for other room. I don't often do reviews but I felt this hotel is lacking so many basics, we shouldn't let people pay the rates there charging. £231.40 a night isn't cheap.....

I'd like to say "you get what you pay for" but we paid nearly £200 for one night so definitely wasn't the cheapest. Wasn't even worth £50 a night. It was filthy, cracks everywhere, carpet didn't fit properly, hallway dark and depressing, parking is horrendous, windows filthy. The staff don't even ask "how was stay" upon checking out as they probably know the response they're going to get. The pictures reel you in thinking it looks really nice but honestly it's beyond shoddy!! Spend your money elsewhere