Vitality Hotels

The bed is uncomfortable. I had itching, redness and insect bites. Suspected bed lice

Not bad it's ok to be there a night of few

Quite a strange experience! Straight away arriving at the “hotel” this doesn’t have the name on front it is called something else. When you walk in to the entrance on the left is an obvious reception but this is not Vitality. Vitality’s reception is in an unused restaurant to the right, when entering I asked about parking as this is listed on the advert for booking, I was told there is on street parking (you have to pay) or parking around the corner at the gym. Normally a hotel will have a car park but ok I can deal with that. When speaking to the manager/receptionist she took my details and got me my key, I had to pay a £20 deposit, this is again something I haven’t seen much but again I paid and I’ll get my money back on check out I hope. When walking to my flat as they call them as opposed to rooms, which I never knew when booking, the stench in the corridor was disgusting. There was bin bags and old discarded KFC wrappers piled 6ft high on the way to my room 🤢. Once I got into my room I noticed there was no telly, there’s a bed a toilet and a shower. That’s fine I can deal with that but you expect a telly or tea making facilities or something, this isn’t a prison cell (even though they themselves have teles in their rooms). I noticed there is a common room on each floor with kitchen facilities, is this a hostel opposed to a hotel!? No it can’t be it’s called vitality hotels not vitality hostels. The rooms are quite shabby and not very well cleaned, there was black hairs in my bedding and also on the bathroom floors. There is paint on the floor from the decorating and whoever did the cutting in from roof to walls shouldn’t paint again. The vent in the bathroom is thick with dust and lint, for the price you pay this should really be a lot better value for money. I think you should invest in soft closing doors, people were up and down the hall slamming doors shut. I certainly will not stay here again and I definitely wouldn’t recommend it to anyone I like, only my enemies.

Exceptional value for money, the hotel is located in a very convenient and central point in Birmingham town centre. The hotel room was clean and quite recently decorated. I would recommend staying here if you appreciate staying on a budget.

I've seen better prison cells than this room , it's not clean every surface has sticky marks and stains on it , there are broken fittings and has been finished to a very poor standard. Also the 20 pound cash deposit was unexpected and completely uncalled for .

" Hidden gem "The perfect place,emaculate clean Very comfortable and warm room. Plenty of electric sockets to charge my devices and work with my laptop. Great TV and really excellent hot shower, so easy to use. Friendly staff and fantastic... The staff were all very friendly and helpful and no request for assistance was a problem for them. The hotel is very central within easy reach of shops, eating places and metro, trams, buses and the Central Station. I will certainly be back."