Utente ospite
30 agosto 2024
I’m originally from Bingley so know this hotel and it’s history well. I have a soft spot for it….but I’m afraid there’s a limit. There was no one around when we arrived, and when eventually someone turned up we got quite a hostile greeting (certainly not a welcome) perhaps because we had to ring the bell so loudly. We were given key cards, directed to our rooms and left to our own devices. An offer to help with our bags would have been nice, but that didn’t happen. We didn’t see a single soul there for the rest of the day and evening. The room was full of character, old style and good size, which needs some redecorating around the windows. But a broken shower door, a glass panel with a sharp corner hanging flimsily from its runner was not forgivable. No ventilation in the bathroom earthier and the window was painted shut. The double bed bounced too much keeping me awake every time my partner turned over and the TV didn’t work. However, I fixed the TV..the aerial cable was loose. Breakfast was cereal and toast. Some “cold meats” were available, in quotes because they couldn’t have been cold just sitting on the side and I’m guessing they were meat…I wasn’t brave enough to try. I understand no pork or alcohol is allowed to be served. Some small bite sized pastries were left out too. The chap was helpful, and made us some toast, but I don’t think that was his job since he was dressing in workman’s utility type trousers and had a pair of large headphones on. I feel sorry for the (absent) staff, who don’t seem to be there anymore. I stayed a few months ago and the friendly lady on reception made all the difference. Without her there, it just wasn’t the same experience and sadly I don’t think I’ll be staying there again with the family. However, if you want a cheap bed for the night, don’t want any frills and appreciate old buildings then I’d still recommend it, with some caveats!
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