Hotel in zona Poundland, Biggleswade

A regular annual visitor for years, this trip was the most disappointing by far. Was allocated one of the worse rooms in the resort as I had booked the 50% offer, in the attic eves, very little light, flies galore, even a can of fly killer on the window sill. I went down to reception at 5am to ask if I could have another room, I hadn't had any sleep. Room was so stuffy. Please be aware there are no rooms with air-conditioning. There was a noisy old fan in the wardrobe which just moved the warm air around. The security guard on reception said he would make a note and someone would contact me, they didn't. Went back to reception after breakfast - no other rooms available to move to - 2 more nights of misery. Asked again to change rooms when had no water in the bathroom but by the time I had reported no water it had come back on and was told no other rooms available. The corridors are very uneven, definitely a trip hazard. One poor woman was at reception advising the stairs gave way and she had hurt her leg and no one seemed interested to fill out an accident report or seemed to care. The food used to be a lovely a la carte but now buffet. The food at 12.00 noon was only just luke warm having just been put out. Disappointing. You can't just put drinks on your room you have to carry the little card, not the room key, for each time you make a purchase. Dinner is very rushed, dessert has to be ordered with starter and main. There is no longer the option to order at a cost a full English breakfast or a hot breakfast of any sort. The coffee is nasty but there is a good selection of teas. The hot options are boiled eggs, poached egg, frittata, mushrooms and an chicken sausage that has no colour. Lunch is buffet style with a decent selection of salads. Filtered still and sparkling water is free at meal times, alcohol is quite expensive - I think the cheapest bottle of wine is £34.00, 175ml glass of wine £8.50. The spa treatments are nice but extremely expensive not value for money. The swimming pool changing rooms often no towels available so grab one from pool reception to avoid making a wet dash after your swim. You have to book and pay to attend fitness classes. aqua aerobics is free - the young woman instructor was just awful, completely clueless. My biggest disappointment after 9pm you cannot get a bottle of water, coffee, or drink of any description. No room service available. The cafe closes at 6pm. The ”bar” at dinning room closes around 9pm. The website advertises a table for singles to dine together but asked and was told we don't do that anymore. I was given a substantial amount of Champneys gift vouchers for a mile stone birthday but unable to use for the 'returner offer' - what a con. It would seem booking on their 50% discounted offer means you are treated like a second class citizen. Please note that the 50% off is actually not 50% discount of the advertised rate but 50% off the expected projected price, what a load of rubbish!

L'ambiente è buono, il parcheggio è conveniente

A great place for a weekend break. 13 of us had the most wonderful time and nothing was to much trouble. Located right by the river, sitting on the terrace watching the swans and the boats gently float by was most relaxing. Best thing about the Kingfisher was the level of service we received. We all thought the staff were outstanding. All working together as a team, our comfort was their main concern. From the check in at a very friendly reception all the way through to the bar and restaurant staff, everyone was extremely friendly and happy to help no matter what the question. The rooms are spacious and well equipped for the length of stay. very clean, nice large bed good size TV and tea & coffee making facilities. We had a view of the car park, I am sure that nicer views are available. Restaurant food was very good, we ate their both nights. Very large portions and all cooked very well. A well stocked bar with a very impressive draft beer selection. If I was to complain about anything, I would suggest that the availability of a decent cup of coffee at breakfast was an issue. With only instant available during our stay, if you are a coffee snob, you will be disappointed. There was a wedding party Saturday night and some of the guests were very noisy leaving the party at gone midnight, but that was not the Kingfishers fault. Would I recommend this location - absolutely I would.

Il personale di accoglienza amichevole, molto utile, non potevamo arrivare al ristorante principale, così si chiamavano “I conigli” che era sullo stesso sito per assicurarsi di poter ottenere cibo e anche guardare il calcio che era quello che interessava mio figlio. La camera era bella, pulita, confortevole e una bella doccia potente nel bagno. La colazione era buffet, costantemente con cibo fresco. Un ambiente tranquillo sarebbe certamente tornato, ma ci saremmo arrivati in tempo per usare la piscina.

Marcure Hotel is a nice place to be, the serenity of the place is awesome. Excellent staff support and breakfast was good. The location is in the centre of Bedford making it a very enjoyable place to be. Though Car Park is paid for, but the experience is worth repeating.

Il nostro hotel è molto ben progettato, con una storia speciale e un sacco di tocchi unici in tutto il mondo. La nostra stanza ha guardato il fiume e ha tutte le cose usuali che si aspettano da un bel hotel, più alcune eccellenti opere d'arte. L'unica cosa da notare è che anche se questo è un hotel spa, il spa non è incluso nel prezzo dell'hotel - non avevamo capito che doveva essere prenotato separatamente. Non ci sono stati problemi ad adattarci!

My granddaughter had a fifth birthday party so I booked a stay for the night to save the sixty miles journey back to Essex . Maths came into this and holiday inn came top of the pile with breakfast thrown in so a no brainer . But as you can see by my ratings for cleanliness etc this hotel is way better than you would expect . The room we had was very nicely decorated and spotless. The bathroom was the same but there are tiny little details that might go unnoticed, like the bath towels are size xl and the shower is quality , the bed mattress is top quality . I could go on , but for my money I feel I got every penny . Breakfast was buffet style , so cereal , full English ,tea coffee juice , fruit , eat as much as you like . Microwave in reception , where else do you see that ? Reception toilets spotless. This is an eye opener for me as travelodge used to be my go to . But no more

Great location, lovely clean and friendly hotel with comfortable beds which enable a nice sleep after a long day. The breakfast selection is very good 10/10!