Europarcs Zuiderzee

Tres bien

We had a large camping plot for a week. This was among many long term seasonal plots. When some of the seasonal plots came back at the weekend it was very noisy and dogs roamed free on the beach and between plots. This was despite signs clearly saying that no dogs are allowed on the beach. Then some other campers arrived during the weekend and it was hugely noisy until the early hours. Loud music was played well past midnight! The facilities in terms of WC and showers were clean and tidy. The pizza takeout was good. The restaurant was poor quality and expensive with uninterested staff. The indoor pool was designed for young children as it was very shallow. My daughter aged 12 hit the floor of the pool coming down the slide. The boat hire was good and the man running this was knowledgeable and friendly. The boats were in great condition . Kids were allowed to roam unsupervised and going really fast on electric scooters across the site without helmets and in electric boats without life jackets. In my opinion this is just an accident waiting to happen and Europarcs are clearly happy with this. Such a shame as could be so much better given it’s lovely location.

Nous avons séjourné deux semaines en juillet dans un hébergement “deluxe”. Si le logement en lui-même était moderne et confortable, tout le reste a été une accumulation de frustrations. ❌ Organisation rigide et peu conviviale Tout doit impérativement se réserver en ligne : vélos, mini-golf, bateau, etc. – avec très peu d’informations utiles. Tout doit être rendu avant 18h, même si la journée est encore loin d’être finie. Aucun accueil, aucune souplesse. ❌ Animation quasi inexistante À part quelques activités ponctuelles pour les ados en journée, il n’y a rien. Le soir : aucune ambiance, aucun programme, aucun espace agréable pour se poser ou profiter. On s’ennuie, clairement. ❌ Restauration décevante Le restaurant refuse des clients dès 19h30. La pizzeria ? Souvent fermée. Le snack ? Commande uniquement sur bornes (type McDonald’s), mais sans personnel. Et même après avoir payé, on vous annonce que le plat choisi n’est plus disponible (chicken burger, par exemple). Aucun geste, aucune alternative proposée. ❌ Services de base facturés Nous avions réservé un pack deluxe. Mais après une semaine, quand nous avons demandé à changer les serviettes de douche : supplément à payer. On nous a expliqué que chez eux, une serviette est censée durer deux semaines – même en plein été. ⸻ ✅ Points positifs : • Hébergements modernes et bien équipés • Cadre calme Mais c’est loin de suffire. Tout ferme tôt, les services sont rigides, impersonnels, et il n’y a aucune chaleur humaine ni esprit “vacances”. C’est notre pire expérience de camping à ce jour. Nous ne reviendrons pas, et ne recommandons pas EuroParcs Zuiderzee à ceux qui recherchent détente, convivialité et service de qualité. ⸻ English version for Tripadvisor Very disappointing stay – EuroParcs Zuiderzee does not live up to expectations We stayed for two weeks in July in a so-called “deluxe” accommodation. While the lodging itself was modern and comfortable, the overall experience was frustrating and far from relaxing. ❌ Poor organization, no flexibility Everything has to be booked online – bikes, mini golf, boat rental – often with unclear or no instructions. Items must be returned by 6 PM, even if you paid for the whole day. No flexibility, no personal contact, no assistance. ❌ Almost no entertainment Apart from a few daytime activities for teenagers, there is absolutely nothing going on. In the evening, the place feels dead: no atmosphere, no entertainment, no inviting space to relax or socialize. ❌ Poor food service The main restaurant turns guests away as early as 7:30 PM. The pizzeria? Often closed. The snack bar? Ordering is only via touchscreen terminals (like McDonald’s), but with no staff support. After paying, we were told our choice (e.g. chicken burger) was unavailable – no apology, no replacement. ❌ Basic services charged extra We booked a deluxe package, but after one week we asked for clean towels – and were told we had to pay extra. Apparently, guests are expecte