Mastiff Select Bidar

Our family stayed at Mastiff Select Hotel, Bidar, for two days. While the property itself is clean and well-maintained, the overall experience was severely marred by the poor service and mismanagement. 1. The staff seemed utterly unprepared to handle even basic queries. Any question or request was met with confusion and significant delays in response. 2. Service at the restaurant and through in-room dining was painfully slow, making even simple tasks feel like a test of patience. 3. The most appalling part of our stay was this: the hotel allowed an open dining event for a group of 10 grown men on the terrace directly outside our second-floor room windows. A large speaker was set up, blaring deafening music for over four hours, well upto midnight, accompanied by drunken commotion. Despite requesting intervention from the reception desk, there was no resolution and was instead told that the hotel allows such things in that area. This lack of action from the management made our stay an absolute ordeal. It is shocking that a property with such potential could fail so miserably in delivering a peaceful and comfortable guest experience.

Very good hotel. Amazing food and amazing service and the front was excellent especially soumya was excellent and very sweet and kind she welcomed you every morning and the breakfast was amazing and the bed was laying on a cloud and the whole experience was amazing. I recommend it 10/10

This place is amazing..also the food was soo delicious..we will visit here again.. Also the service was too good.. everyone were soo friendly..and this place is too beautiful..Bhavitha sis..Biswas brother..all were too good and kind.. anyone can visit here